Organized and dependable employee eager to learn and apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating growth within a company.
Overview
20
20
years of professional experience
Work History
On-sight Coordinator
Southern California Contractors
Beverly Hills, CA
04.2023 - Current
Assisted in the development and implementation of safety programs to ensure compliance with OSHA regulations.
Reviewed project plans, specifications, and change orders to ensure accuracy and completeness.
Directed the activities of subcontractors, vendors, and other personnel as required to meet project goals.
Inspected job sites daily for conformance with building codes, ordinances, and other regulations.
Provided guidance and direction to workers regarding proper installation techniques for various types of construction materials.
Ensured that all personnel followed established safety protocols at all times during construction operations.
Shop Manager
TMarkus/GTL Advantage
North Hollywood, CA
08.2011 - Current
Front Office Customer Service, Estimates, Invoicing, Billing, Credit Card Transactions,
Intake of customer job. Write up work order estimate of job and delegated work process to be used with staff, setting priorities and goals..
Detail and Invoice job when completed.
Payment processing from dealers and retail customers via cash, credit, check and online payment.
Managing shop operation process, Training employees.
. Maintenance of chemical inventory control. Maintenance of MSDS of chemical records.
Fuel cell cleaning and surface etching preparation, Epoxy lining.
Supervised daily operations by establishing procedures and monitoring team performance.
Examined supply and raw material levels to determine shortages and make necessary adjustments.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Driver/Motorcycle Service Writer
Pro Italia Motors
Glendale, CA
01.2009 - 08.2011
Job duties included pick up and delivery of customer motorcycles and dealership transfers.
Conferred with customers to understand service needs and write up accurate orders.
Presented accurate estimates to inform customers of service charges and expectations.
Assist in service writing intake and write up.
Minor maintenance service on motorcycles.
Maintain storage facility of new motorcycle arrivals.
Assist in parts department overstock maintenance.
Interfaced with technicians, parts department and managers to stay on top of availability and service procedures.
Consulted with customers regarding needs and addressed concerns.
Created service order requests by documenting customer complaints and repair needs in work orders.
Operations Manager
Overhead Doors Corp
Los Angeles, CA
02.2004 - 11.2006
Job responsibilities included all operations of warehouse staff, production and delivery drivers.
Maintained all relations between office staff, warehouse staff, production staff and delivery drivers.
Oversaw all O.S.H.A and D.O.T. regulations of shop floor and company delivery vehicles.
Inventory control and adjustments of all stock.
As well working with customer needs of merchandise
Education
High School Diploma -
Eagle Rock High School
City Of Los Angeles, CA
06.1990
Skills
Customer Service
Supervision & Leadership
Conflict Resolution
Fluent in Spanish
Planning & Organizing
People Skills
Computer Skills
Training & Development
Organizational Skills
Problem Resolution
Timeline
On-sight Coordinator
Southern California Contractors
04.2023 - Current
Shop Manager
TMarkus/GTL Advantage
08.2011 - Current
Driver/Motorcycle Service Writer
Pro Italia Motors
01.2009 - 08.2011
Operations Manager
Overhead Doors Corp
02.2004 - 11.2006
High School Diploma -
Eagle Rock High School
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