Reuben Puga
Cumming,GA
Summary
Motivated and adaptable professional seeking a new career path where I can apply strong leadership, customer service, and team collaboration skills. Known for being personable, hardworking, and highly driven, with a proven ability to learn quickly, take on new responsibilities, and excel in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Team Member
Alpine Bakery
Alpharetta, GA
07.2021 - Current
- Delivered exceptional customer service in high-volume environment.
- Assisted with daily operations to enhance efficiency and uphold quality standards.
- Collaborated with team members to foster a positive and productive workplace.
Team Member
Ghirardelli Chocolate Outlet
Woodstock, GA
09.2020 - 07.2021
- Delivered outstanding customer service and demonstrated extensive product knowledge to guests.
- Conducted transactions efficiently while ensuring accuracy in processing.
- Assisted in store operations, including stocking shelves and managing merchandising displays.
Shift Supervisor
Starbucks Coffee Company
Alpharetta, GA
01.2015 - 01.2020
- Supervised and motivated a team of baristas in a busy store setting.
- Managed daily operations, including cash handling, scheduling, and quality control.
- Trained and coached new employees, fostering a strong team culture.
- Ensured compliance with company policies and customer satisfaction standards.
Café Manager
Scottsdale Farms Nursery
Milton, GA
01.2013 - 01.2015
- Oversaw café operations, including staff management and scheduling.
- Maintained inventory, placed orders, and controlled costs.
- Delivered excellent customer experiences through high-quality service and products.
Education
High School Diploma - undefined
Creekview High School
Canton, GASkills
- Customer service and hospitality
- Team leadership and training
- Work ethic and adaptability
- Time management and organization
- Quick learner with growth mindset
- Team-oriented and personable
Timeline
Team Member
Alpine Bakery
07.2021 - Current
Team Member
Ghirardelli Chocolate Outlet
09.2020 - 07.2021
Shift Supervisor
Starbucks Coffee Company
01.2015 - 01.2020
Café Manager
Scottsdale Farms Nursery
01.2013 - 01.2015
High School Diploma - undefined
Creekview High School