REV. JAMES H. LANE

• Provide a high level of spiritual guidance, emotional support and practical assistance to patients, and loved ones and employee teams.
• Review current EPIC charting and engaged senior Analyst with recommendations for enhancing patient progress notes for caregivers and providers.
• Organized and presented to senior leadership a grief memory program for end of life family support.
• Engaged nursing leadership recommending adopting system protocols for Chaplain response to codes and alerts.
• Support the volunteer services by developing a orientation and training
• Conduct CISM support for loss that affects department operations.
• Initiated a card for medical staff that defines reasons to call for the Chaplain

• Responded in timely manner when paged for Trauma or codes
• Collaborated closely with individuals to better understand unique issues and determine appropriate levels of involvement to meet spiritual needs
• Delivered high level of spiritual guidance, emotional support, and practical assistance to patients, loved ones and employee teams
• Recorded patient information with Epic electronic record accurately and timely.
• Counseled and provided care to patients with life-threatening illnesses to help families respond effectively to approaching death of loved one.
• Communicated with interdisciplinary healthcare team to obtain pertinent information regarding patient's condition, family dynamics and health care teams' understanding of need for spiritual care.
• Visited and counseled patients, families and staff concerning death and dying by providing direct spiritual care.
• Resolved crisis and emotional issues through empathy, support, prayer and scripture.

• Created consistent and sustainable solutions using well-grounded approaches.
• Created and used spiritual assessments for crisis management, intervention, bereavement and chemical dependency.
• Initiated crisis assessment and intervention skills in emergency situations.
• Participated in didactic sessions and education seminars.
• Counseled employees requesting emotional or spiritual support.
• Comforted family members, offered attentive listening and high level of emotional support.

• Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.

• Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.

• Facilitated small group discussions aimed at deepening participants'' understanding of core biblical principles and themes.

Geisinger Wyoming Valley Medical Center, Wilkes Barre

Flex Staff Chaplain

2014 to 2019

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• Facilitated and participated in inpatient care while honoring the religious preferences of patients, loved ones, and staff within the hospital.
• Communicated patient documentation with Epic electronic records in an accurate and timely manner.
• Participated in family care consults.
• Facilitated Memory gift program for handprint.