Revordia Marks
Beaumont
Summary
Dynamic Appoint Coordinator at Revere Medical Group, adept at optimizing scheduling processes and enhancing patient intake efficiency. Proven ability in multitasking and organization, with a strong focus on customer service and data accuracy. Skilled in utilizing healthcare software, ensuring seamless communication between patients and providers while maintaining confidentiality.
Overview
10
10
years of professional experience
Work History
Appointment Coordinator
Revere Medical Group
06.2015 - Current
- Managed appointment scheduling for multiple departments, optimizing daily operations and resource allocation.
- Coordinated with healthcare providers to streamline patient intake processes, enhancing service delivery efficiency.
- Developed and maintained a comprehensive database for tracking appointments, improving data accuracy and retrieval speed.
- Facilitated communication between patients and providers, ensuring timely follow-ups and adherence to care plans.
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
- Verify accurate insurance information to assure a smooth check in process.
- Experience with using different healthcare programs such as: Athena Health, Nex-Gen and Citrix.
Education
Associate of Applied Science - Criminal Justice
Lamar Institute of Technology
Beaumont, TX12-2024
High School Diploma -
Central Medical Magnet High School
Beaumont, TX05-2007
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Work Planning and Prioritization
- Discretion and confidentiality
- Schedule coordination
- Document management
- Scheduling and calendar management
- Schedule management
- Patient scheduling
- Medical terminology
Accomplishments
- Achieved employee of the month by completing skills test with accuracy and efficiency.
Timeline
Appointment Coordinator
Revere Medical Group
06.2015 - Current
Associate of Applied Science - Criminal Justice
Lamar Institute of Technology
High School Diploma -
Central Medical Magnet High School