Rex Conri
Lakewood,OH
Summary
Developed skills in customer-focused environment, with a background in retail, food service, and mechanical repair. Proven track record in taking on teaching and leadership roles to achieve high performance. Seeking to transition into new field where these skills can drive success and foster growth.
Overview
3
3
years of professional experience
Work History
Customer Service Representative Trainer
Raising Cane's
03.2024 - Current
- Acted as a front facing role to customers to lead by example with trainees.
- Partnered with other trainers to refine teaching methodology.
- Cross-trained new trainees on several different stations, familiarizing them with different restaurant zones.
- Taught multitasking skills for managing front-facing tasks, cleaning tasks, and prep work within reasonable amounts of time.
Customer Sales Representative
GV Art + Design
05.2022 - 04.2024
- Welcome customers upon entry into the store, assisting them in searching for items and processing their orders.
- Communicate with customers over the phone to answer any questions and assist with online orders.
- Responsible for counting register at the start and end of shifts.
- Processed inventory, lifting heavy boxes and keeping items organized.
Customer Sales Representative
Gear Up Velo
06.2022 - 09.2023
- Worked with customers both in person and over the phone to inform needed maintenance on their equipment.
- Managed inventory online through product catalog alongside Microsoft Excel.
- Managed inventory in person, lifting heavy boxes and maintaining organization of items.
- Created and maintained displays for accessory merchandise.
Education
Bachelor of Arts - Cultural Anthropology
Cleveland State University
Cleveland05-2027
High School Diploma -
Lakewood High School
Lakewood05-2023
Skills
- Staff training
- New hire orientation
- Customer service
- Effective communication
- Documentation and recordkeeping
- Inventory upkeep
- Multitasking capacity
- Verbal and written communication
- Quality control
Timeline
Customer Service Representative Trainer
Raising Cane's
03.2024 - Current
Customer Sales Representative
Gear Up Velo
06.2022 - 09.2023
Customer Sales Representative
GV Art + Design
05.2022 - 04.2024
Bachelor of Arts - Cultural Anthropology
Cleveland State University
High School Diploma -
Lakewood High School
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