Rex Stepp
Shelby,NC
Summary
Dedicated Driver focused on satisfying passengers with fast, professional service. Runs smooth, efficient routes without issue to meet schedules and exceed expectations. Understands DOT rules and basic vehicle maintenance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Wheelchair Van Driver
Eagle Transportation LLC
Shelby , NC
07.2023 - Current
- Inspected wheelchair vans to ensure safety and functionality prior to transport.
- Assisted passengers with boarding, securing wheelchairs and other mobility devices into the van.
- Coordinated pickup and drop off of passengers at their desired locations in a timely manner.
- Maintained accurate records of pick-up and drop-off times, destinations and passenger information for each trip.
- Provided courteous customer service to passengers throughout the duration of the trip.
- Ensured that all safety protocols were followed during transport.
- Communicated effectively with dispatch staff regarding any changes in routes or schedules due to traffic conditions or other unexpected circumstances.
- Verified that all required paperwork was completed accurately before beginning each trip.
- Adhered to all local laws and regulations related to driver safety and transportation of passengers with disabilities.
Taxi Cab Driver
Contractor for Yellow Cab
Greenville, SC
10.2021 - 06.2023
- Greeted passengers, opened doors for them and loaded their luggage into the vehicle.
- Assisted disabled customers with entering and exiting the taxi cab.
- Calculated fares using taximeters and collected payments from customers.
- Maintained a clean interior of the vehicle by vacuuming, washing windows.
- Provided door-to-door service to customers safely and efficiently.
- Adhered to traffic rules and regulations while driving.
- Checked oil levels, water levels, tire pressure and other maintenance items regularly.
- Reported any mechanical problems to management immediately.
- Obtained knowledge of local streets, landmarks, airports and other locations as requested by customers.
- Maintained logs for recording mileage traveled, fuel used and trip times.
- Provided friendly customer service while courteously answering questions about routes or services offered.
- Inspected vehicles prior to each shift to ensure they are in proper working order.
- Managed cash transactions accurately while ensuring all receipts are properly documented.
- Followed GPS systems when navigating unfamiliar areas or taking alternate routes due to traffic conditions.
Taxi Cab Driver
AA United Cab of Shelby
Shelby, NC
10.2017 - 10.2021
- Greeted passengers, opened doors for them and loaded their luggage into the vehicle.
- Assisted disabled customers with entering and exiting the taxi cab.
- Calculated fares using taximeters and collected payments from customers.
- Maintained a clean interior of the vehicle by vacuuming, washing windows.
- Provided door-to-door service to customers safely and efficiently.
- Adhered to traffic rules and regulations while driving.
- Reported any mechanical problems to management immediately.
- Obtained knowledge of local streets, landmarks, airports and other locations as requested by customers.
- Provided friendly customer service while courteously answering questions about routes or services offered.
- Dispatched calls via radio or telephone upon receiving requests from customers.
- Managed cash transactions accurately while ensuring all receipts are properly documented.
- Followed GPS systems when navigating unfamiliar areas or taking alternate routes due to traffic conditions.
- Provided assistance with loading and unloading luggage at airports or hotels if needed.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Cleaned vehicle regularly to maintain professional appearance.
Education
GED -
Houston Community College
Houston, TX08-1992
Skills
- Traffic Laws
- Vehicle Inspection
- Passenger Assistance
- Disability Awareness
- Safe driving techniques
- Route Navigation
- Incident Reporting
- Punctuality
- Confidentiality
- GPS Navigation
Timeline
Wheelchair Van Driver
Eagle Transportation LLC
07.2023 - Current
Taxi Cab Driver
Contractor for Yellow Cab
10.2021 - 06.2023
Taxi Cab Driver
AA United Cab of Shelby
10.2017 - 10.2021
GED -
Houston Community College
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