Boosted social interaction among residents through organizing regular events, outings, and group activities.
Trained and provided information to new volunteers to contribute to activities and programs in constructive ways.
Developed strong relationships with residents and their families, fostering a supportive community environment.
Managed budgets effectively to ensure adequate resources were allocated for all planned activities and events.
Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
Memphis Independent School District
MISD
05.2022 - 05.2023
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Evaluated student performance using formative assessments to provide targeted feedback while concurrently adjusting lesson plans based on data-driven insights.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Followed lesson plans designed by absent teachers.
Home Health Aide
Hero's Home Care
11.2021 - 11.2022
Improved patient well-being by providing compassionate and attentive personal care.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Customer Service Representative
Walmart Inc.
11.2017 - 06.2020
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Educated customers about billing, payment processing and support policies and procedures.
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.