Rey Alaniz
SAN ANTONIO,TX
Summary
Experienced Independent Adjuster Group Owner with a strong history of efficiently settling claims and conducting thorough property inspections. Demonstrates exceptional customer service and communication skills, resulting in high-quality repairs and equitable settlements. Licensed Texas claims adjuster, reflecting a dedication to ongoing professional development in claims management.
Overview
8
8
years of professional experience
Work History
Owner
IA Group / Independent Adjuster Group
San Antonio, Texas
01.2017 - Current
- Negotiated and settled claims according to information presented through reports, research, and data verification.
- Monitored claims activities to ensure timely resolution of disputes.
- Prepared detailed written reports of findings to document investigation results.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
- Gathered information from various third parties to determine claim acceptability.
- Gathered and documented evidence to support court proceedings.
- Conducted onsite inspections of property damage or loss.
- Engaged in continuous learning to stay current with industry trends and best practices in claims management.
- Informed claimants about the claims process and answered questions regarding policies.
- Worked closely with repair facilities and contractors to ensure quality repairs for policyholders.
- Identified and obtained evidence to ascertain claim value.
- Investigated properties, classified damages and created estimates outlining repair costs.
Education
Licensed All Lines Adjuster - All Lines Adjuster
Adjuster Academy of Texas
Boerne, TX01-2016
Certified - Fire & Smoke Damage Restoration
IICRC
Anaheim, CA08-2025
Certified - Water Damage Restoration
IICRC
Springfield, OH08-2025
Certified - Water Damage Restoration Applied Structural Drying
IICRC
Springfield, OH08-2025
Certified - Water Damage Restoration Applied Microbail Remed
IICRC
Anaheim, CA08-2025
Certified - EPA Lead Paint Certification / RRP Certified
AEHS
San Antonio, TX01-2025
Certificate - Successful Subrogation 1
Learn To Restore
On-Line01-2025
OSHA -30 - Construction Safety
OSHA
Galveston, TX07-2022
Certificates of Continuing Education - Insurance Education
Adjuster Pro
On-Line01-2018
Continuing Education - Xactimate Training
EM Mastery
On-line04-2016
Certified Roofing Contractor - State Roofing Contractor
DBPR
Miami, FL09-2022
Skills
- Project estimating
- Property inspection
- Claims investigation
- Casualty and property loss
- Texas claims adjuster license
- Customer service
- Verbal and written communication
Languages
Spanish
Professional
English
Professional
Timeline
Owner
IA Group / Independent Adjuster Group
01.2017 - Current
Licensed All Lines Adjuster - All Lines Adjuster
Adjuster Academy of Texas
Certified - Fire & Smoke Damage Restoration
IICRC
Certified - Water Damage Restoration
IICRC
Certified - Water Damage Restoration Applied Structural Drying
IICRC
Certified - Water Damage Restoration Applied Microbail Remed
IICRC
Certified - EPA Lead Paint Certification / RRP Certified
AEHS
Certificate - Successful Subrogation 1
Learn To Restore
OSHA -30 - Construction Safety
OSHA
Certificates of Continuing Education - Insurance Education
Adjuster Pro
Continuing Education - Xactimate Training
EM Mastery
Certified Roofing Contractor - State Roofing Contractor
DBPR
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