Rey Barraza

• Packed items according to customer's specifications and requirements.
• Utilized warehouse system to track inventory.
• Loaded items onto pallets or into containers for shipment.
• Inspected incoming materials for quality assurance purposes.
• Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
• Verified items correctly matched to sales check for packing and shipment.
• Kept work areas clean, neat and organized for optimal productivity and worker safety.

Sept. 2018 - Jan. 2020 / Nov. 2021 - Aug 2022

• Performed tire rotations, mounts and balancing on vehicles.
• Changed and rotated tires for customers to provide safety and maximize customer service rankings.
• Inspected and organized tire inventories while performing routine stock assessments.
• Demonstrated knowledge of products and services to properly present warranties, promotions and advertisements.
• Maintained clean and professional tire bay by merchandising tire displays and automotive products.
• Collaborated with team members to fulfill sales and service requests.
• Delivered customer service by answering questions and explaining tire installation process.
• Maintained inventory by loading and unloading tire shipments.
• Delivered exemplary customer service, prompting positive interactions.
• Supervised implementation project designed to improve system productivity.
• Delivered exemplary mentoring and training to project teams, which included task delegation and performance evaluation to determine project pace and goal achievement.
• Communicated well with project teams, internal clients and external parties.
• Compiled data and turned it into in-depth, easy-to-understand spreadsheets and reports for review by management team.
• Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
• Maintained records of repairs, calibrations, and tests performed on equipment.
• Conducted preventive maintenance procedures according to established schedules.
• Developed detailed reports documenting test results for analysis by engineers.
• Provided training sessions for junior technicians on proper use of test equipment and techniques for troubleshooting complex systems.
• Troubleshot systems and equipment and ran tests to make effective recommendations.
• Followed safety practices to safeguard against injury and damage to property.
• Disassembled and repaired damaged sections and fabricated replacements.

• Trained and assisted employees in use of personal protective equipment and communicated safety requirements.
• Conducted safety and hazard inspections of work sites.
• Monitored safety of construction activities, making on-site personnel protection top priority.
• Supervised main work areas within company and removed debris to prevent accidents and mishaps.
• Reviewed company practices and work processes to verify compliance with applicable regulations.
• Identified key processes within company that could be improved by implementing safety procedures.
• Reported on key metrics and safety improvements in staff meetings, answering questions and providing insight.
• Coached management teams on developing safety programs.
• Directed team of specialists to implement policies governing employee safety, helping to improve protections and minimize worker risks.
• Inspected equipment regularly to identify any potential safety issues.
• Followed established safety procedures when operating heavy machinery.

• Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
• Greeted customers at arrival to build positive relationships and discuss vehicles.
• Showcased vehicle features and took customers on test drives in local area.
• Managed sales negotiations and financing options.
• Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
• Filled out paperwork to register vehicles and complete sales.
• Maintained high referrals and consistent repeat business due to first-rate customer service standards.
• Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
• Adhered to standards of quality and service and industry regulations.
• Consistently exceeded quotas by pursuing and closing sales.
• Trained and developed sales team members to maximize revenue.
• Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
• Maintained records of repairs, calibrations, and tests performed on equipment.
• Conducted preventive maintenance procedures according to established schedules.
• Provided technical support services to customers via phone or email communication.
• Operated specialized diagnostic tools used to identify system faults.
• Responded promptly to emergency service requests from customers in order to prevent further damage or disruption of service.