Rey Concepcion Lopez
Pflugerville
Summary
Skilled content moderator with background in overseeing online community interactions and ensuring enforcement of guidelines. Familiarity with digital publishing platforms and social media management tools contributes to effective monitoring, reviewing, and moderating user-generated content. Possess strong analytical skills, keen eye for detail, and ability to handle sensitive situations with discretion. Success in maintaining brand integrity and creating safe online environments demonstrates dedication to fostering positive user experiences.
Overview
8
8
years of professional experience
Work History
Content Moderator
Apex Systems
07.2021 - Current
- Reviewed, Identified, and resolved image and text compliance issues daily to uphold client standards.
- Efficiently flagged and escalated inappropriate content within 1-2 minutes for further review.
- Utilized advanced automated tools to detect violations and potential fraudulent activities in content on a monthly basis.
- Work with top 10 recognizable video game company world wide
- Investigated complaints regarding inappropriate or offensive material.
- Investigated complaints regarding inappropriate or offensive material
- Collaborated with other teams within the organization to address issues quickly.
Game Tester
Rocket Playtest
11.2020 - 07.2021
- Monitored and tracked resolution of bugs identified during game play. ensuring all fixes were implemented and verified before product launch.
- Provided valuable insight to developers on ongoing problems and malfunctions of in-game products.
- Coordinated with developers and designers to conduct thorough testing on both console and mobile platforms.
- Evaluated game performance on different hardware configurations and operating systems.
- Simulated software production environments to allow for enhanced testing.
Game Tester
VMC Keyword Studio
05.2017 - 10.2020
- Conducted thorough usability testing on Console, Android, and iOS mobile devices to ensure consistent performance across multiple platforms.
- Documented detailed testing procedures for developers and future testing purposes.
- Provided valuable feedback on online gaming performance by measuring qualitative impact factors such as latency and download speeds.
- Simulated software production environments to allow for enhanced testing.
- Tested games to identify areas of improvement for quality, sound, graphics and overall functionality.
Education
Bachelor of Arts - Sciences Arts with Game Design
Atlantic University College
Guaynabo, PR08.2011
Skills
- Meticulous
- Dynamic
- Bilingual
- Video digitizer
- Content moderation
- Automated tools
- Bug tracking
- Inappropriate content
- Quality assurance
- Attention to detail
- Desktop and laptop computers
- Content review
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Content Moderator
Apex Systems
07.2021 - Current
Game Tester
Rocket Playtest
11.2020 - 07.2021
Game Tester
VMC Keyword Studio
05.2017 - 10.2020
Bachelor of Arts - Sciences Arts with Game Design
Atlantic University College