Collaborated with team members to meet daily targets, contributing to overall company success and growth.
Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
Associate
Amazon
Chicago, IL
05.2020 - 06.2021
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
Benito Juarez Community Academy
Chicago, IL
Aviation Institute of Maintenance
Chicago, IL
07.2023
Skills
Safety wiring
Completed projects for 100-hour inspection of airframe and power plant
Ability to fabricate sheet metal and composite structure repairs
Understanding of schematics, installation and working drawings
Serviced and maintained aircraft systems by performing tasks, such as flushing crankcase, cleaning screens, greasing moving parts and checking brakes
Successfully managed a five-person team through various training projects
Operate a variety of equipment to include power tools, and basic hand tools