Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reychel Morris

Centennial,CO

Summary

Highly organized and dependable candidate adept at effectively managing multiple priorities while maintaining a positive attitude. Demonstrates a strong willingness to take on additional responsibilities to meet team goals. Known for being detail-oriented and a valuable team player with exceptional organizational skills.

Overview

8
8
years of professional experience

Work History

Hospitality Lead/Key Employee

P.F. CHANG'S CHINA BISTRO
10.2020 - Current
  • Supervised employees and assured all duties were performed accurately, while managing a safe and efficient work place
  • Prepared reports, entered data in computerized systems
  • Resolved guest complaints regarding service, product, and personnel, while ensuring positive guest relations
  • Communicated daily volume to team and assigned work to team members
  • Performed opening and closing duties of restaurant.

Bartender

P.F. CHANG'S CHINA BISTRO
08.2020 - Current
  • Remained alert, courteous and helpful to guests and colleagues at all time
  • Ensured consistent flow of service to guests, cocktail servers and food servers
  • Suggested wine and beverage pairings to members and guests to enhance dining experience
  • Supervised and cleaned all bar areas, bar storage areas, coolers and equipment
  • Trained new bartenders and demonstrated enthusiasm, patience, and knowledge during training.

Server

P.F. CHANG'S CHINA BISTRO
10.2019 - Current
  • Served orders by picking up and delivering guests' choices from bar and kitchen
  • Built rapport with guest with above and beyond service
  • Ensured knowledge of menu and restaurant promotions and specials
  • Trained new servers and monitored employee performance.

Hostess/Takeout Specialist

P.F. CHANG'S CHINA BISTRO
12.2018 - 10.2019
  • Greeted and interacted with members and guests in friendly and professional manner
  • Established a flexible schedule to meet business demands, including evenings, weekends and holidays
  • Handled guest reservations and special requests from incoming calls and took takeout orders by telephone and in-person
  • Sustained cleaning and sanitation standards within restaurant.

Sales Associate

TILLY'S
03.2018 - 08.2018
  • Maintained corporate visual and merchandising standards on floor and back-stock area
  • Received, confirmed and verified all deliveries in Stock Room
  • Connected with customers, recommended products and excited customers about purchase.

Hostess

OLD CHICAGO PIZZA & TAPROOM
12.2016 - 08.2017
  • Welcomed guests, quoted precise wait times, seated guests in systematic manner
  • Maintained professional appearance of hostess stand
  • Assembled to-go orders properly and executed correct cash-handling procedures.

Education

Bachelor of Science - Psychology

Metropolitan State University of Denver
Denver, CO
12.2023

Associate of Arts - Psychology

Community College of Aurora
Aurora, CO
12.2019

Skills

  • Guest satisfaction tracking
  • Front Desk Operations
  • Staff Training and Development
  • Health and safety compliance
  • Task Delegation

Timeline

Hospitality Lead/Key Employee

P.F. CHANG'S CHINA BISTRO
10.2020 - Current

Bartender

P.F. CHANG'S CHINA BISTRO
08.2020 - Current

Server

P.F. CHANG'S CHINA BISTRO
10.2019 - Current

Hostess/Takeout Specialist

P.F. CHANG'S CHINA BISTRO
12.2018 - 10.2019

Sales Associate

TILLY'S
03.2018 - 08.2018

Hostess

OLD CHICAGO PIZZA & TAPROOM
12.2016 - 08.2017

Bachelor of Science - Psychology

Metropolitan State University of Denver

Associate of Arts - Psychology

Community College of Aurora
Reychel Morris