Reyes Castillo
Santa Cruz,CA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
4
4
years of professional experience
Work History
Supervisor
Beckmanns Bakery
10.2023 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Shirt Printing
Catto's Graphics
03.2020 - 10.2023
- Increased customer satisfaction by providing personalized shirt recommendations and attentive service.
- Resolved customer complaints promptly and professionally, maintaining high levels of customer satisfaction.
- Maintained a clean and organized store environment, ensuring an enjoyable shopping experience for customers.
Education
GED -
Santa Cruz High School
Santa Cruz, CA06.2006
Skills
- Operations Management
- Active Listening
- Excellent Communication
- Adaptability and Flexibility
- Reliability
- Task Prioritization
- Problem-Solving
- Multitasking
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
Beckmanns Bakery
10.2023 - Current
Shirt Printing
Catto's Graphics
03.2020 - 10.2023
GED -
Santa Cruz High School
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