Reyes Palomino
Medford,OR
Summary
Knowledgeable in aviation with proven background in managing station operations and optimizing workflow efficiencies. Successfully led teams to enhance operational performance and ensure seamless customer experiences. Demonstrated expertise in problem-solving and effective communication.
Experienced with overseeing station operations, ensuring smooth and efficient workflows. Utilizes leadership skills to motivate teams and improve service quality. Track record of implementing strategic initiatives that enhance operational performance and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Station Manager
Unifi Aviation
Medford, OR
02.2025 - Current
- Oversaw daily operations ensuring compliance with safety regulations and company standards.
- Managed staff scheduling and resource allocation to optimize workflow efficiency.
- Implemented training programs for new hires, enhancing team performance and operational knowledge.
- Coordinated with airport authorities to maintain service quality and resolve operational issues.
- Streamlined communication processes between teams to improve information flow and response times.
- Conducted regular performance evaluations, providing feedback to enhance employee development.
- Developed strategies for inventory management, reducing waste and improving resource utilization.
- Managed staff schedules for optimal coverage, ensuring excellent customer service and smooth operations.
- Ensured regulatory compliance by maintaining accurate records, conducting audits, and addressing issues promptly.
Supervisor
Unifi
Medford, OR
05.2021 - 02.2025
- I am a supervisor at unifi aviation for both customer service and ramp. I overlook the operation make sure everything goes smooth on a daily basis. I am also a trainer of the station and assist in hiring new agents. I make sure the station is in compliance everyday in terms of paperwork, scheduling and juggling our 3 contracts at the airport( Delta,AHA, Ave lo).
Dryer Feeder
Boise Cascade
Medford, OR
03.2018 - 05.2021
- I started off my journey at the mill as a curtain coater and later bid on being a dryer feeder. I quickly caught on to all the safety regulations and such to the point where I got a raise. I made sure there were no plug ups in the dryer and if there was id stop the machine and go through all the safety regulations before entering the dryer.
Cashier
Fred Meyer
Medford, OR
04.2017 - 03.2018
- I started out as a courtesy clerk, bagging items and pushing in carts. After a couple months I became a cashier through handwork and dedication. I made sure I had exceptional customer service to ensure customers would come back.
Carhop/Crew Leader
Sonic Drive-In
Medford, OR
06.2016 - 06.2017
- I started off as a cook but I quickly got moved up to carhop/ server. I always have that ambition to move up in a business and be comfortable in any spot I was in. I knew how to do everything there and that’s when I decided to take on other tasks
Education
High school diploma or GED -
South Medford High School
Medford, ORSkills
- Operations management
- Work planning
- Team development
- Team oversight
- Airline operations
- Staff scheduling
- Operating procedures
- Talent recruitment
- Budget development
- Staff training and development
- Effective communication
- Policy implementation
Assessments
- Inside Sales — Proficient
- December 2019
- Actively listening and responding appropriately; performing common sales calculations.
- Full results: Proficient
- Sales: Influence & Negotiation — Familiar
- Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
- Full results: Familiar
- OILSTOP Service Technician - Medford Center — Highly Proficient
- October 2019
- Identifying differences in materials, following instructions, and detecting details among distracting information.
- Full results: Highly Proficient
- Customer Focus & Orientation — Proficient
- August 2019
- Responding to customer situations with sensitivity.
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Station Manager
Unifi Aviation
02.2025 - Current
Supervisor
Unifi
05.2021 - 02.2025
Dryer Feeder
Boise Cascade
03.2018 - 05.2021
Cashier
Fred Meyer
04.2017 - 03.2018
Carhop/Crew Leader
Sonic Drive-In
06.2016 - 06.2017
High school diploma or GED -
South Medford High School