Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline

Reyes Pena

Edinburg,TX

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Team Leader

Dave's Hot Chicken
11.2023 - Current
  • Experienced and dedicated Restaurant Team Lead with a year of experience in the hospitality industry. Adept at managing staff, optimizing operations, and enhancing customer satisfaction. Proven track record of increasing sales, ensuring quality control, and maintaining compliance with health and safety standards. Strong leadership skills combined with excellent communication and problem-solving abilities, committed to delivering outstanding dining experiences and fostering a positive work environment.
  • I successfully onboarded and trained new hires, ensuring they quickly acclimated to the restaurant's standards and expectations. By providing comprehensive training sessions and ongoing support, I equipped them with the necessary skills and knowledge to thrive in a fast-paced work environment. My efforts resulted in a well-prepared and confident team, capable of delivering exceptional customer service and contributing to the overall efficiency and success of the restaurant.

Education

High School Diploma -

Robert Vela High School Edinburg, Edinburg, TX
08.2024

Some College (No Degree) -

South Texas College, Edinburg, TX

Skills

  • Word
  • Microsoft Excel
  • Food handling (ServSafe certified) (2 years)
  • ServSafe Managers Certification (1 year)
  • Kitchen Management Experience
  • Complaint resolution
  • Team Supervision
  • Quality Improvement
  • Cash Handling
  • Employee Evaluation
  • Coaching and Mentoring
  • Sales expertise
  • Onboarding and Orientation
  • Teamwork and Collaboration
  • Problem-Solving
  • Analytical Thinking
  • Performance Improvement
  • People Management
  • Leading Team Meetings
  • Overseeing Daily Activities
  • Giving Constructive Feedback
  • Team motivation
  • Client Service

Certification

  • Food Handler Certification, 09/01/22, 09/01/24
  • ServSafe, 09/01/22, 09/01/24

Assessments

  • Work style: Reliability - Proficient, 09/01/23, Tendency to be reliable, dependable, and act with integrity at work, Proficient
  • Food service: Customer situations - Proficient, 09/01/23, Identifying and addressing customer needs in a food service setting, Proficient

Timeline

Team Leader - Dave's Hot Chicken
11.2023 - Current
Robert Vela High School Edinburg - High School Diploma,
South Texas College - Some College (No Degree),

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Reyes Pena