Summary
Overview
Work History
Skills
I currently have a Temporary Property Casualty license (P&C)
Languages
Timeline
Generic
Reyna B. Pineda

Reyna B. Pineda

Austin,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Channel Sales Manager

Remco/Pronto
02.2023 - 10.2023
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Submitted New/Renewal licensing applications to Pearson Vue schedule new agents for licensing exams and fingerprints.

Insurance Agent

Remco
05.2020 - 02.2023
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Maintained high standards of customer service by building relationships with clients.
  • Obtained underwriting approval by completing application for coverage.
  • Collected premiums on or before effective date of coverage.

CSR, Sales

Fiesta Tortilla
04.2019 - 05.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services, and company information.
  • Handled customer inquiries and suggestions courteously and professionally.

Cashier

El Pollo Regio
07.2015 - 11.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card and check transactions to complete customer purchases.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Stocked, tagged and displayed merchandise as required.

Cashier

Totopos
02.2019 - 04.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.

Skills

  • Strategic Planning
  • Data Analysis
  • Report Generation
  • Partnership Development
  • Customer Service
  • New Hire Onboarding
  • Appointment Scheduling
  • Staff Training and Development

I currently have a Temporary Property Casualty license (P&C)

I Currently have a temporary P&C license it was a new requirement for all Management to get temporary license who wore employed with Pronto Insurance.

Languages

Spanish
Native or Bilingual

Timeline

Channel Sales Manager

Remco/Pronto
02.2023 - 10.2023

Insurance Agent

Remco
05.2020 - 02.2023

CSR, Sales

Fiesta Tortilla
04.2019 - 05.2020

Cashier

Totopos
02.2019 - 04.2019

Cashier

El Pollo Regio
07.2015 - 11.2019

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Reyna B. Pineda