Reyna Bravo-Sanchez
Midwood,USA
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
11
11
years of professional experience
Work History
Cashier, Team Member,Server
La Snackeria
Brooklyn, NY
05.2024 - Current
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering the store and responded promptly to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Used POS system to enter orders, process payments and issue receipts.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Remained focused, calm and professional during peak rush hours..
- Adhered to strict food hygiene regulations, minimizing the risk of contamination or illness among customers.
- Learned and followed exact recipes for mixing and preparing beverage items.
Receptionist, Cashier, and Server
Kids N' Action
Brooklyn, NY
10.2022 - 02.2024
- Skilled in using POS software to manage cash and card sales transactions
- Operated cash register to process transactions during peak business hours
- Provided exceptional customer service to ensure customer satisfaction
- Coordinated and hosted parties of 40+ attendees
- Given the responsibility of cooking and serving pizza and sides while understaffed
- Reliable for booking and coordinating parties
- Managed projects independently while actively engaging with team members to complete required tasks
- Transitioned between staff roles when necessary
Volunteer
St. Athanasius Roman Catholic Church
Brooklyn, NY
01.2014 - 01.2020
- Successfully sold tickets for multiple fundraising events, contributing to the overall success of each event
- Assisted the pastor during religious ceremonies, demonstrating attention to detail and adherence to established protocols
Education
Associate of Arts - Criminal Justice
Kingsborough Community College
Brooklyn, NY06.2025
Highschool Diploma -
James Madison Highschool
Brooklyn, NY01.2023
Skills
- Fluent in English
- Fluent in Spanish
- Technology proficient
- Ability to excel in fast-paced settings
- Effectively managing multiple tasks
- Managing priorities
- Customer Service
Timeline
Cashier, Team Member,Server
La Snackeria
05.2024 - Current
Receptionist, Cashier, and Server
Kids N' Action
10.2022 - 02.2024
Volunteer
St. Athanasius Roman Catholic Church
01.2014 - 01.2020
Associate of Arts - Criminal Justice
Kingsborough Community College
Highschool Diploma -
James Madison Highschool
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