Reyna Lissette Arauz
Miami,FL
Summary
Well-experienced registered and National certified medical assistant, bilingual in English and Spanish with proven expertise in care management and remote patient monitoring . conduct assessments and monitor vitals to help physicians diagnose and treat various ailments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building. Skilled at learning new processes to meet unique clinical care requirements and patient care. Exceptional background 13 years overseeing clinical environments. Experienced in collaborating across disciplines to support patient needs and enhance care. Eager to contribute developed knowledge. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings. Flexible and ready to learn and contribute to the organization's success. ECW, Greenway, Practice fusion and Athena experienced.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Care coach for CCM/RPM-Patient monitoring
Healthmote
02.2024 - Current
- Assisting physicians to better manage patient’s care at home.
- Clinical coordination for chronic care management.
- Remote blood pressure monitoring.
- Patient education
- Medication management.
- Scheduling
Medical Assistant 3 (Highest level) / Cancer Genetics
Lynn Cancer Institute
Boca Raton, FL
04.2023 - 12.2023
- Chart Prep. Making sure all patient reports were entered into the EMR system and informed physicians of any updates.
- Specimen collection for Cancer genetic testing, (venipuncture and saliva).
- Contacted patients to follow up on testing, results, and treatments.
- Collaborated with leaders and medical directors to promote patient and staff safety.
- Staff training, making sure the clinical staff was educated in their areas of responsibilities, procedures, and protocols to reduce errors and liabilities.
Medical Assistant 2 / Palliative Care
Boca Raton Regional Hospital
Boca Raton, FL
05.2021 - 04.2023
- Worked under Palliative Care Physician and social workers to facilitate treatment and emotional support for terminal cancer patients.
- Scheduled appointments for treatments and procedures for patients via phone and in person.
- Contacted Health insurance and pharmacies for prior authorizations on control substances.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Transmitted physician orders for home health and Hospice referrals.
- Worked with DME suppliers to assure patient needs and safety at home.
- Partnered with healthcare and administrative staff to create a patient-centered, inviting, and supportive environment for patients and families.
Lead Medical Assistant / Assistant Manager
CLSC
Coconut Creek, FL
08.2012 - 05.2021
- Performed preliminary physical tests, such as taking blood pressure, weight, and temperature, accurately recording results in patient history.
- Administered rapid tests such as Dipstick, glucose check, PT-INR, and strep test to help clinical staff assess conditions.
- Performed EKG, Venipuncture for blood sampling and injections administration.
- Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
- Educated patients about medications, procedures, and physician's instructions.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
- Led and motivated twelve employees through supervision, training and coaching on duties and daily operational activities.
- Resolved conflicts between physicians, nurses, and administrative staff to maintain optimal workflows.
- Chronic Care management (CCM) collaborated with Medicare beneficiaries under supervision of a physician to practice preventive health care and more effectively manage their chronic condition and overall health.
- HEIDIS measures.
- Implemented new hire training to further develop skills and initiate discussions on task prioritization.
Education
Medical Assistant / EKG / Phlebotomy Diploma -
Sanford Brown Institute
Fort Lauderdale, FLNursing Student -
Palm Beach State College
Boca Raton, FLSkills
- Chronic care management (CCM)
- Remote patient monitoring (RPM)
- Charting expertise
- Data entry
- Customer service
- Phone etiquette
- Clinical time management
- Vital signs monitoring
- Understands medical procedure
- Bilingual/English-Spanish
- Patient education
- Team collaboration
Certification
- National Registered Medical Assistant Certification (NRCMA)
- Basic life support certification (BLS)
References
Available upon request.
Timeline
Care coach for CCM/RPM-Patient monitoring
Healthmote
02.2024 - Current
Medical Assistant 3 (Highest level) / Cancer Genetics
Lynn Cancer Institute
04.2023 - 12.2023
Medical Assistant 2 / Palliative Care
Boca Raton Regional Hospital
05.2021 - 04.2023
Lead Medical Assistant / Assistant Manager
CLSC
08.2012 - 05.2021
Medical Assistant / EKG / Phlebotomy Diploma -
Sanford Brown Institute
Nursing Student -
Palm Beach State College