Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reyna Mercado Benitez

Austin,TX

Summary

Dynamic and results-driven professional with experience at AT&T, excelling in client support and cash handling. Proven ability to build relationships and manage high-stress situations effectively. Bilingual in Spanish and English, with strong time management and problem-solving skills, ensuring a positive experience for customers and maintaining a clean, organized environment.

Overview

6
6
years of professional experience

Work History

Sales Associate

AT&T
06.2025 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Performed cash, and card transactions to complete customer purchases.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Cleaning Assistant

Reyna's Cleaning Services
01.2020 - 06.2025
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.

Babysitter

03.2020 - 03.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Education

No Degree - Medical Assistant

The College of Health Care Professions
TX
05-2026

High School Diploma -

Del Valle High School
Del Valle, TX
05-2025

Skills

  • Client support
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Fluent in spanish & english

Timeline

Sales Associate

AT&T
06.2025 - Current

Babysitter

03.2020 - 03.2023

Cleaning Assistant

Reyna's Cleaning Services
01.2020 - 06.2025

No Degree - Medical Assistant

The College of Health Care Professions

High School Diploma -

Del Valle High School