Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
About Me
Timeline
Generic

Reyna Prasad

Hayward,CA

Summary

Dynamic Sales Associate with proven expertise at H&M Hennes & Mauritz, excelling in customer relationship management and point-of-sale systems. Recognized for enhancing customer satisfaction through tailored product advice and effective complaint resolution. Adept at inventory management and team collaboration, consistently contributing to sales goals and maintaining a vibrant store environment.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

H&M Hennes & Mauritz
Newark, CA
10.2024 - Current
  • Processed transactions using a point-of-sale system.
  • Assisted customers with product selection, sizing and styling.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Provided accurate information about products, prices and services.
  • Greeted customers and provided exceptional customer service.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Handled customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.

Education

High School Diploma -

Mt. Eden High School
Hayward
06-2024

Associate of Science -

Chabot College
Hayward, CA

Skills

  • Point-of-sale systems
  • Product knowledge
  • Customer assistance
  • Inventory management
  • Sales processing
  • Customer relationship management
  • Team collaboration
  • Attention to detail
  • Exchange coordination

Affiliations

  • I love going out and exploring new places!
  • Hiking and going on walks out in beautiful scenic areas is my favorite!
  • I love arts and crafts! Making flowers that are made from pipe cleaners are a big part of my arts and crafts!
  • Baking and cooking!

Certification

  • I do have my drivers Licenses!

Languages

Hindi
Professional

About Me

I’m a hardworking and dedicated individual who takes pride in completing every task to the best of my ability. I genuinely enjoy working as part of a team and believe that strong teamwork creates the best results. Making sure customers leave happy is always my priority, and I go out of my way to provide helpful, friendly service. Whether I’m on the sales floor or behind the scenes, I stay focused, positive, and committed to delivering my best every day.

Timeline

Sales Associate

H&M Hennes & Mauritz
10.2024 - Current

High School Diploma -

Mt. Eden High School

Associate of Science -

Chabot College

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