REYNA Ramirez
Brownsville,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Youth Care Worker
Southwest Key Programs- Casa Padre
01.2018 - Current
- Enhanced youth development by implementing structured activities and educational support.
- Improved communication skills among youths by encouraging group discussions and collaborative projects.
- Provided a safe and nurturing environment for at-risk youth through consistent supervision and positive reinforcement.
- Promoted emotional well-being by providing individualized support and counseling to address personal challenges faced by each youth.
Recreational Department
Southwest Key Programs- Casa Padre
02.2020 - 02.2021
- Organized extracurricular activities such as clubs or field trips that enriched the Minors'' learning experiences outside the shelter.
- Worked cooperatively with other staff, to help minors reach learning objectives.
- Managed youths behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- worked with microsoft word to organize the outings & etos for the children
Turbo Cleaning Crew
Southwest Key Programs- Casa Padre
01.2018 - 07.2018
- Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
- Handled equipment, chemicals, and materials properly and with caution.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Provided assistance to other staff members with cleaning of difficult areas.
Head Cashier
Bobs Castle
02.2014 - 11.2016
- Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Managed multiple registers during high-traffic periods, effectively reducing customer wait times and increasing sales revenue.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Helped customers complete purchases, locate items, and join reward programs.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
Clerk
Cunningham Manor Apartments
11.2010 - 12.2012
- Increased efficiency by streamlining filing systems and organizing important documents.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
- Interacted with customers by phone, email, or in-person to provide information.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Monitored office supplies and made arrangements for restocking of low-stock items.
Education
High School Diploma -
South Texas Leadership
Brownsville, TX04.2016
Skills
- Youth Supervision
- Team Collaboration
- Positive Reinforcement
- Boundaries Establishment
- Supervision and leadership
Timeline
Recreational Department
Southwest Key Programs- Casa Padre
02.2020 - 02.2021
Youth Care Worker
Southwest Key Programs- Casa Padre
01.2018 - Current
Turbo Cleaning Crew
Southwest Key Programs- Casa Padre
01.2018 - 07.2018
Head Cashier
Bobs Castle
02.2014 - 11.2016
Clerk
Cunningham Manor Apartments
11.2010 - 12.2012
High School Diploma -
South Texas Leadership