Reynaldo Mendez
Bakersfield,CA
Summary
Dynamic Assistant Manager with a proven track record at Continental Battery Systems, excelling in operations management and customer relationship management. Leveraged time management and financial management skills to enhance service quality, foster team cohesion, and significantly reduce cash discrepancies. Demonstrated expertise in fostering customer loyalty and streamlining operations, contributing to business growth and operational efficiency.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Continental Battery Systems
03.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
General Service Technician
PepBoys
02.2021 - 02.2022
- Maintained a thorough understanding of various makes and models, allowing for accurate diagnoses and efficient repairs.
- Consistently met deadlines for completing repairs or maintenance tasks without sacrificing quality of workmanship or customer satisfaction levels.
- Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
- Increased repeat business through excellent communication skills and developing strong relationships with customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
Education
Certificate of Technical Studies - Automotive Engineering
UEI College
Bakersfield, CA04-2018
Skills
- Time management
- Staff training and development
- Operations management
- Customer relationship management (CRM)
- Policy enforcement
- Financial management
Timeline
Assistant Manager
Continental Battery Systems
03.2022 - Current
General Service Technician
PepBoys
02.2021 - 02.2022
Certificate of Technical Studies - Automotive Engineering
UEI College
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