Open To Work
Reynaldo Romero
West Palm Beach,FL
Work Preference
Summary
Experienced Service Provider with exceptional understanding of diverse operations, providing comprehensive client care within high-pressure environments. Dedicated to identifying and targeting the needs of each client. Talented at forging and cultivating productive relationships to facilitate requirements gathering.
Overview
38
38
years of professional experience
1
1
year of post-secondary education
Work History
Service Provider
United Parcel Service, UPS
Riviera, FL
10.2001 - 04.2026
- Assisted customers with inquiries and package tracking, enhancing customer experience.
- Ensured customer satisfaction through effective problem resolution.
- Operated delivery vehicles following safety and compliance guidelines.
- Managed package sorting, improving delivery timelines.
- Collaborated with team members to optimize workflow efficiency.
- Trained new employees on operational procedures and safety standards.
- Maintained inventory records to support accurate and efficient shipment processing.
- Communicated effectively with management regarding service issues and solutions.
- Responded quickly to emergency situations that threatened service availability.
Mover
RSVP
Palm Beach, Florida
02.2000 - 10.2001
- Loaded and unloaded furniture and boxes from moving trucks, ensuring safe handling to minimize damage.
- Disassembled and reassembled furniture for efficient moving.
- Packaged items securely to prevent damage during transport, enhancing customer satisfaction.
- Communicated effectively with clients to understand their needs, facilitating tailored moving solutions.
Server, cook, supervisor
Red Lobster
Macon, GA
06.1988 - 09.1998
- Provided excellent customer service in fast-paced restaurant environment.
- Took and processed customer orders accurately and efficiently.
- Delivered food and beverages to tables promptly and courteously.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Assisted in training new servers on restaurant protocols and menu items.
- Handled customer inquiries and resolved issues with professionalism.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Prepared tables for dining by setting utensils, glassware, and condiments.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Education
Certificate Management - Retail Management
Macon Vocational School
Macon,Ga, GA 04.1989 - 01.1990
Suncoast High
Riviera Beach, FLSkills
- Package handling
- Safety compliance
- Inventory management
- Emergency response
- Logistics coordination
- Problem resolution
- [Language] fluency
- Work orders
Languages
Spanish
Full Professional
Timeline
Service Provider
United Parcel Service, UPS
10.2001 - 04.2026
Mover
RSVP
02.2000 - 10.2001
Certificate Management - Retail Management
Macon Vocational School
04.1989 - 01.1990
Server, cook, supervisor
Red Lobster
06.1988 - 09.1998
Suncoast High