Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Reynoldson Volcy

Boca Raton,FL

Summary

Dynamic customer service specialist with extensive experience in efficiently managing front desk operations. Proven ability to leverage exceptional communication and organizational skills to address guest inquiries and streamline administrative tasks. Recognized for consistently enhancing customer satisfaction while effectively supporting team objectives in fast-paced environments. Committed to fostering positive interactions and delivering outstanding service that drives business success.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Hilton
03.2023 - 02.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.

Newspaper Carrier

Merci Bon Services Inc
11.2024 - Current
  • Demonstrated adaptability by adjusting routes according to changes in customer preferences or residential locations.
  • Built strong relationships with customers, addressing concerns and resolving issues promptly.
  • Provided exceptional customer service, responding promptly to inquiries or requests from clients.

Crew Member

Chipotle Grill
06.2021 - 10.2022

    • Worked well with teammates and accepted coaching from management team.
    • Improved customer satisfaction by providing friendly and efficient service at the register.
    • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

No Degree - Computer Engineering

Palm Beach State College
Boca Raton, FL
07-2028

Skills

  • Effective complaint resolution
  • Brand ambassador
  • Customer servicers specialist
  • Adaptive problem-solving
  • Detail-oriented data management
  • Demonstrated patience
  • Time allocation planning

Languages

Bilingual

Timeline

Newspaper Carrier

Merci Bon Services Inc
11.2024 - Current

Front Desk Receptionist

Hilton
03.2023 - 02.2024

Crew Member

Chipotle Grill
06.2021 - 10.2022

No Degree - Computer Engineering

Palm Beach State College

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