REY O. SUAN
Chandler,AZ
Summary
To apply experience in leadership, communication and management skills, providing immediate results in a challenging, creative and stable environment.
Overview
31
31
years of professional experience
Work History
Auto Servicing Specialist
Upgrade, Inc.
Phoenix, AZ
06.2024 - Current
- Performed detailed loan servicing activities, including payment processing and reconciliation of loans.
- Onboard and complete welcome calls to new customers.
- Analyzed customer data to ensure accuracy in the system and compliance with regulations.
Paralegal
McCarthy Law PLC
Scottsdale, Arizona
02.2020 - 11.2023
- Identified and analyzed legal documents, discoveries and contracts
- Coordinated subpoena services and other support activities for legal office
- Filed pleadings and paperwork with court clerk to meet strict deadlines
Account Executive
Freedom Debt Relief
Tempe, Arizona
04.2013 - 01.2020
- Educate clients on Debt Resolution utilizing a consultative approach
- Managing lead database while exceeding monthly sales targets
- Review client credit reports and make recommendations for debt relief solutions
Legal Negotiator
Freedom Debt Relief
Tempe, AZ
04.2009 - 03.2013
- Consistent negotiating with law firms providing client savings
- Submitting resolutions in a timely and efficient manner
- Managing over 400 accounts focusing on customer satisfaction
Account Executive
HTDI Financial
Gilbert, AZ
03.2007 - 04.2009
- Analyze credit scenarios and advice clients on benefits of credit repair enrollment
- Successful handling of inquiries and objections regarding credit repair program
- Consistent maintenance of in-bound and out-bound phone contact with clients
Finance & Sales Manager
Team Nissan
Oxnard, CA
02.1999 - 01.2007
- Managed the #1 sales team in the dealership
- Experienced in training and motivating a team of up to ten salespeople
- Developed several relationships with key banking contacts
Bartender
Shield's Bar & Grille
Troy, Michigan
01.1994 - 12.1998
- Consistently met the needs of customers
- Prioritized duties in a demanding customer service environment
- Tracked item inventory
Education
Associates Degree - Business Administration
Oakland Community College
Auburn Hills, MI05.1993
High School Diploma -
Troy High School
Troy, MI05.1988
Skills
- Team-oriented
- Strong research skills
- Sales strategies implementation
- Negotiation and persuasion
- Deal structuring
- Customer financing
- Verbal and written communication
- Client relationship management
- Financial consulting
- Expense and revenue analysis
- Cost and budget analysis
- Multitasking
Timeline
Auto Servicing Specialist
Upgrade, Inc.
06.2024 - Current
Paralegal
McCarthy Law PLC
02.2020 - 11.2023
Account Executive
Freedom Debt Relief
04.2013 - 01.2020
Legal Negotiator
Freedom Debt Relief
04.2009 - 03.2013
Account Executive
HTDI Financial
03.2007 - 04.2009
Finance & Sales Manager
Team Nissan
02.1999 - 01.2007
Bartender
Shield's Bar & Grille
01.1994 - 12.1998
Associates Degree - Business Administration
Oakland Community College
High School Diploma -
Troy High School
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