Reyon Esene
Waianae,HI
Summary
Goal-driven and resourceful Customer Service Professional with over 2 years of experience in delivering exceptional service and driving sales growth. Proven expertise in inventory management and maintaining accurate filing systems, along with a track record of balancing cash drawers and preparing store deposits efficiently. Highly skilled in active listening and effective communication, fostering strong customer relationships and enhancing overall satisfaction. Seeking to leverage these skills in a dynamic role focused on customer engagement and operational excellence.
Overview
6
6
years of professional experience
Work History
Outreach Manager
Kealahou West Oahu
Waianae , HI
09.2023 - 09.2024
- Executed initial assessments to align strategies with client-specific challenges and strengths.
- Collaborated with service providers to secure clients' access to necessary support, including housing and medical care.
- Documented thorough records of discussions, evaluations, and progress for clients.
- Restocked restrooms and properly disposed of trash.
Cashier
Harmony 4 you, LLC
Waianae, HI
10.2018 - 04.2020
- Contributed to repeat business and referrals through the creation of a welcoming environment.
- Resolved customer issues by accommodating diverse cultural expectations.
- Prepared and served orders with a focus on cleanliness and organization.
- Implemented state and company policies and procedures.
Sales Associate
7-11 Store
Waianae, HI
05.2019 - 01.2020
- Supported onboarding process by aiding in the training of new hires.
- Elevated quality of service through streamlined sales execution.
- Monitored, organized, and updated inventory.
- Generated comprehensive verbal and written reports for actionable insights.
Education
GED -
Waianae High School
Waianae, HISkills
- Customer Service
- Detail-Oriented
- Interpersonal Communication
- Adaptability
- Cash Handling
- Multi-line Phone System
- Conflict Resolution
- Teamwork
- CPR Certification
Timeline
Outreach Manager
Kealahou West Oahu
09.2023 - 09.2024
Sales Associate
7-11 Store
05.2019 - 01.2020
Cashier
Harmony 4 you, LLC
10.2018 - 04.2020
GED -
Waianae High School
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