Rachael Fleetwood
Knoxville,TN
Summary
Immigration paralegal with hands-on experience in asylum law, work permits, and humanitarian immigration cases. Skilled in preparing applications, drafting briefs and motions, and managing filings through USCIS and EOIR. Recognized for meticulous organization, deadline management, and strong writing skills in support of high-volume caseloads.
Overview
8
8
years of professional experience
Work History
Immigration Paralegal
Garland and Yuill
Knoxville, TN
05.2024 - 05.2025
- Prepared and filed 589 asylum applications and supporting evidence, ensuring accuracy and compliance.
- Filed 765 work permit applications and renewals; tracked deadlines to maintain client eligibility.
- Drafted briefs, motions, and affidavits for asylum cases.
- Conducted legal research and completed T-Visa applications; interviewed clients for case development, with assistance from an interpreter.
- Organized case files and supporting documentation for upload into the EOIR portal.
- Coordinated with USCIS, EOIR, and other government agencies to resolve case-specific issues.
Senior Adventure Guide
Blackberry Farm/Mountain
Walland, TN
03.2020 - 04.2024
- Trained and supervised all guides, developed risk management procedures, and enforced company safety standards.
- Developed training programs for indoor climbing and outdoor bouldering programs.
- Collaborated with multiple departments to create seamless guest experiences.
- Led guided hiking, climbing, paddling, high ropes course, and wakesurfing activities for guests.
- Regularly inspected and maintained climbing ropes, high ropes course gear, and adventure equipment to ensure safety compliance.
Senior Undergraduate Admissions Counselor
Johnson University
Knoxville, TN
08.2018 - 02.2020
- Increased Tennessee territory enrollment by 6% through targeted outreach and relationship building.
- Advised prospective students on application and enrollment processes.
- Processed, evaluated, and made final decision on admittance for all Tennessee undergraduate applicants.
- Represented the university at college fairs and facilitated campus visits.
- Built partnerships with local high schools and community colleges.
Financial Counselor
21st Mortgage Corporation
Knoxville, TN
01.2017 - 07.2018
- Managed a portfolio of 1,065 accounts, establishing repayment plans for delinquent borrowers.
- Trained and mentored interns through the Summer Intern Program.
- Conducted in-person visits with high-risk clients to reestablish communication and resolve accounts.
Education
Bachelor of Arts - English Literature
East Tennessee State University
Johnson City, Tennessee Skills
- Case management
- Legal research
- Document preparation
- Asylum application processing
- Brief writing
- Compliance monitoring
Affiliations
- Wilderness First Aid certified through American Red Cross
- Certified Open Water Diver and Aquanaut
- Casual multi-pitch climber
Timeline
Immigration Paralegal
Garland and Yuill
05.2024 - 05.2025
Senior Adventure Guide
Blackberry Farm/Mountain
03.2020 - 04.2024
Senior Undergraduate Admissions Counselor
Johnson University
08.2018 - 02.2020
Financial Counselor
21st Mortgage Corporation
01.2017 - 07.2018
Bachelor of Arts - English Literature
East Tennessee State University
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