Rhani Ruybal
Alamosa,CO
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Goal-oriented manager with distinguished experience in several industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
6
6
years of professional experience
Work History
Bar Manager
San Luis Valley Brewing Company
06.2022 - 06.2023
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Sales Manager
Quinton Farms
03.2019 - 05.2022
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Established and cultivated solid business relationships with new or existing customers.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Call Center Representative
IBEX Global
02.2017 - 04.2019
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Education
High School Diploma -
Brandeis High School
San Antonio, TX06.2013
Skills
- Strategic Oversight
- Hospitality and Accommodation
- Call Volume and Quality Metrics
- Sales Expertise
- Process Transactions
- Exceptional Multitasking Skills
- Persuasive Selling
- Cocktail Knowledge
- Labor and Overhead Cost Estimation
Timeline
Bar Manager
San Luis Valley Brewing Company
06.2022 - 06.2023
Sales Manager
Quinton Farms
03.2019 - 05.2022
Call Center Representative
IBEX Global
02.2017 - 04.2019
High School Diploma -
Brandeis High School
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