Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Timeline
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Rhapsody Ray

Pittsburgh,PA

Summary

Responsible HR Associate with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in recruiting, onboarding and offboarding, reviewing policies and suggesting actionable improvements aligned with industry best practices.

Overview

5
5
years of professional experience

Work History

HR Assistant

Belay Solutions
04.2022 - 04.2024
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
  • Maintained office supplies, distributed mail and processed invoices for payment.
  • Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
  • Partnered with management team to coordinate on-boarding and off-boarding processes.
  • Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
  • Organized company-wide events to foster a positive work culture and enhance employee engagement.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job descriptions.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Oversaw payroll by reviewing timesheets.
  • Assisted with payroll processing, ensuring accurate compensation for all employees.
  • Managed payroll processing, ensuring accuracy and compliance with state and federal regulations.

Client Relations Specialist/Billing Specialist/Bookkeeper

Viable US
04.2019 - 01.2022
  • Consistently met or exceeded performance metrics by prioritizing tasks effectively and maintaining a strong focus on achieving results.
  • Managed a diverse portfolio of clients, ensuring their needs were met and expectations exceeded.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Delivered high-quality customer service by quickly responding to inquiries and maintaining an empathetic approach during interactions.
  • Built strong relationships with clients through effective communication and consistent followup.
  • Enhanced client satisfaction by addressing concerns and providing timely solutions to issues.

Bookkeeper

WTF Builders
07.2021 - 12.2021
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Reconciled and corrected issues with financial records.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Supported year-end closing procedures by preparing adjusting journal entries as needed.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Maintained accurate records of all transactions
  • Supported decision-making by preparing accurate monthly financial statements.
  • Reduced financial discrepancies by performing monthly reconciliations of bank accounts.
  • Improved financial accuracy by meticulously recording all transactions in accounting software.

Education

Bachelor of Science - Business Management

Colorado State University - Global
Colorado
10.2024

Associate of Arts - Business Management - Accounting

University of Phoenix
Phoenix Arizona
02.2013

Skills

  • Employee Relations
  • File Maintenance
  • Payroll Administration
  • New employee onboarding
  • Positive communication skills
  • Human resources administration
  • Microsoft Office and Docusign
  • Scheduling
  • Report Generation
  • Computer Literacy
  • Business Administration

Additional Information

FMLA Training

Timeline

HR Assistant

Belay Solutions
04.2022 - 04.2024

Bookkeeper

WTF Builders
07.2021 - 12.2021

Client Relations Specialist/Billing Specialist/Bookkeeper

Viable US
04.2019 - 01.2022

Bachelor of Science - Business Management

Colorado State University - Global

Associate of Arts - Business Management - Accounting

University of Phoenix

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Rhapsody Ray