Rhea Chettri
Darjeeling
Summary
As an experienced Travel and Hospitality Hostess, my unique customer relations skills and knowledge within this industry strive me to achieve goals and target within different situations and guest challenges. I believe I have the passion and thrive your company are looking for. My aims for the future will be working towards a prospective and challenging career.
Overview
3
3
Languages
12
12
years of professional experience
Work History
Junior Restaurant Hostess
Carnival Cruise Lines
01.2022 - Current
Assistant Waitress
Carnival Cruise Lines
01.2020 - 01.2022
- To ensure guests feel welcome and valued.
- To anticipate guest needs, managing the reservation book, constantly monitoring dining activity and resolve their issues.
- Highly organized seating chart, seat guests in order of arrival or by appointment.
- Exceptional time management and customer service skills.
PR and Social Media Marketing
Decible Events
08.2020 - 04.2021
- Planning, developing and implementing PR strategies.
- Managing enquiries from media, individuals and other organizations
- Researching, writing and distributing press releases to target media.
- Planning publicity strategies and campaigns.
- Managing and creating contents on social media sites.
Flight Attendant
Jet Airways
01.2015 - 01.2019
- Attend passengers and provide a high level of customer service throughout every flight by greeting each passenger and providing information about airline procedures, seat locations, and in flight services.
- Attend pre- flight meetings in order to review the flight details and evacuation procedures, discuss potential issues and solutions.
- Manage problems within the cabin to ensure the comfort and safety of the passengers.
- Uphold all the regulatory requirements to keep the crew and passengers safe
- Demonstrate use of emergency services and safety equipment’s.
Education
EDUCATION & TRAINING (DGCA Certified) -
Frankfinn-Hospitality and Tourism
siliguri, India01-2015
DIPLOMA IN COMPUTER APPLICATION - undefined
Vision Computer Academy
01-2022
A.I.S.S.E. - undefined
Delhi Public School
West Bengal01-2014
A.I.S.S.E. - undefined
North Sikkim Academy
Sikkim01-2012
Skills
- Effective communication
- Customer service excellence
- Complaint resolution
- Detail-oriented problem solving
- Reservation management
- Adaptability
- Work flexibility
- Team collaboration
- Financial accuracy
Languages
English
Nepali
Hindi
Interests
Sports, Drama, Creative work, Social Work, Music
Disclaimer
Thank you for taking the time to review my resume. I genuinely believe that my experience and education would make me a valuable asset to your organization. Yours sincerely, Rhea Chettri
Timeline
Junior Restaurant Hostess
Carnival Cruise Lines
01.2022 - Current
PR and Social Media Marketing
Decible Events
08.2020 - 04.2021
Assistant Waitress
Carnival Cruise Lines
01.2020 - 01.2022
Flight Attendant
Jet Airways
01.2015 - 01.2019
A.I.S.S.E. - undefined
North Sikkim Academy
A.I.S.S.E. - undefined
Delhi Public School
DIPLOMA IN COMPUTER APPLICATION - undefined
Vision Computer Academy
EDUCATION & TRAINING (DGCA Certified) -
Frankfinn-Hospitality and Tourism