Rhea Khan
Manteca,CA
Summary
I am a full-time student at California State University, East Bay pursuing a degree in Biology with a concentration in Physiology. I am an organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
CLIENT SERVICE PROFESSIONAL
H&R Block
Manteca, USA
12.2022 - 04.2024
- Greeted customers pleasantly and scheduled appointments for service
- Reviewed and resolved client concerns and issues, researching relevant details and clearly communicating solutions
- Followed up with customers through calls and emails to proactively resolve issues and maintain satisfaction
- Scheduled and confirmed appointments based on customer availability
CHILDCARE PROVIDER
Self-employed
Manteca, USA
01.2019 - 11.2022
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions
- Assisted children in the development of social, communication, and problem-solving skills.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating
Education
Bachelor of Science - Biology with a concentration in Physiology
California State University
Hayward, CA05.2026
Certified Phlebotomy Technician (CPT) - Phlebotomy
Phlebotomy USA
Manteca, CA05-2024
High School -
Sierra High School
Manteca, CA05.2022
Skills
- Hindi Fluency
- Transaction Processing
- Understanding Customer Needs
- Efficient and Detail-Oriented
- Calm and Professional Under Pressure
- Customer Data Confidentiality
- Upbeat and Positive Personality
- Microsoft Office
References
- Shellie Serano, Manager at H&R Block, (209) 762-0706
- Oyuky Cruz, Phlebotomy Instructor, (209) 834-4218
Languages
- Hindi, Conversational
Timeline
CLIENT SERVICE PROFESSIONAL
H&R Block
12.2022 - 04.2024
CHILDCARE PROVIDER
Self-employed
01.2019 - 11.2022
Bachelor of Science - Biology with a concentration in Physiology
California State University
Certified Phlebotomy Technician (CPT) - Phlebotomy
Phlebotomy USA
High School -
Sierra High School
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