Rhea Rosenau
Wautoma,WI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willing and able to learn on the job to achieve any goals set forth by the position.
Overview
15
15
years of professional experience
Work History
Head Cataloger/Office Assistant
W Yoder Auction
02.2021 - 08.2024
- Collaborated with team members to improve overall organization
- Increased accuracy of cataloged entries through meticulous proofreading and editing tasks.
- Adapted quickly to changing workflows and priorities, maintaining high-quality work under tight deadlines.
- Developed comprehensive subject headings for improved search functionality and user experience.
- Trained new employees on cataloging procedures, ensuring a seamless transition into their roles.
- Worked closely with other employees within the company to maintain consistency across all collections and services offered.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
Team Leader
Cedar Pines
12.2014 - 01.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Managed scheduling, training, and supervision of staff for efficient shift coverage.
- Maintained high standards of care by ensuring compliance with state and federal regulations.
- Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
- Ensured quality patient care by regularly reviewing documentation and updating medical records accordingly.
- Participated in regular meetings with upper management to discuss staffing issues, policy updates, and budgetary concerns.
- Created a supportive atmosphere for patients by addressing concerns promptly and compassionately.
- Reduced staff turnover rate through effective conflict resolution and team-building strategies.
- Monitored inventory levels of medical supplies and equipment to ensure preparedness at all times.
- Communicated with patients, ensuring that medical information was kept private.
Caregiver, Special Needs
Cerebral Palsy of Mideast Wisconsin
02.2010 - 12.2014
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Assisted clients in finance management.
- Organized all medical and personal appointments.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
- Ensured timely administration of medications and treatments as prescribed by medical professionals.
- Maintained detailed records of clients'' progress towards personal goals, sharing updates regularly with families and healthcare teams.
Education
No Degree - Psychology
Lawrence University
Appleton, WISkills
- Time Management
- Customer Service
- Ability to learn and comprehend new programs
- Strong Problem Solver
- Meticulous attention to detail
- Patient Care Coordination
- Multitasking
- Excellent Communication
- Adaptability and Flexibility
- Critical Thinking
Timeline
Head Cataloger/Office Assistant
W Yoder Auction
02.2021 - 08.2024
Team Leader
Cedar Pines
12.2014 - 01.2021
Caregiver, Special Needs
Cerebral Palsy of Mideast Wisconsin
02.2010 - 12.2014
No Degree - Psychology
Lawrence University
Similar Profiles
Stephany CantilloStephany Cantillo
Administrative Assistant at Yoder and Frey AuctioneersAdministrative Assistant at Yoder and Frey Auctioneers
Alexis PeckAlexis Peck
Fourth Grade Teacher at Miami Yoder ElementaryFourth Grade Teacher at Miami Yoder Elementary
Rebecca HallRebecca Hall
Certified Elementary Teacher at E.M. Yoder ElementaryCertified Elementary Teacher at E.M. Yoder Elementary