Rhegan Henry
Swedesboro
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Rita's Italian Ice
Swedesboro
03.2022 - Current
- Managed cash register operations and processed transactions efficiently during busy hours.
- Provided exceptional customer service to enhance guest experience at local ice shop.
- Assisted customers in selecting flavors and toppings for customized ice treats.
- Maintained cleanliness and organization of work area to uphold health standards.
- Collaborated with team members to streamline service during peak times.
- Trained new employees on service protocols and operational procedures effectively.
- Educated customers on menu items and seasonal offerings to encourage sales.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong relationships with customers by providing personalized assistance and support.
Customer Service Representative
Maugeri's Farm Market
Swedesboro
05.2021 - 11.2021
- Managed cash register operations and processed transactions efficiently during busy hours.
- Maintained cleanliness and organization of work area to uphold health standards.
- Collaborated with team members to streamline service during peak times.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Bachelor of Science - Nursing
East Carolina University
Greenville, NC12-2027
High School Diploma -
Kingsway Regional High School
Swedesboro, NJ06-2024
Skills
- Team collaboration
- Organizational skills
- Customer service
- Time management
- Effective communication
- Training and mentorship
- Empathy and patience
Timeline
Customer Service Representative
Rita's Italian Ice
03.2022 - Current
Customer Service Representative
Maugeri's Farm Market
05.2021 - 11.2021
Bachelor of Science - Nursing
East Carolina University
High School Diploma -
Kingsway Regional High School
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