Rhegan O'Toole
League City,TX
Summary
Proven leader and effective problem-solver, adept in ensuring safety and enhancing customer satisfaction at Gulf Coast Aquatics. Skilled in CPR/AED and pool maintenance, with a strong ability to communicate and lead teams under pressure. Achieved significant improvements in guest experience and safety compliance.
Overview
1
1
year of professional experience
Work History
Lifeguard
Gulf Coast Aquatics
05.2024 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Server
Urban Bricks Pizza
05.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Education
High School Diploma -
Clear Creek High School
League City, TX12.2024
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership Qualities
- Strong swimming ability
- CPR and AED Training
- Pool Maintenance
Academic Excellence Award, ROTC (US Army)
Awarded to rising Jr. cadets who maintain a 3.3 or higher GPA for the entire school year while also participating in Jr. ROTC class and activities.
Timeline
Lifeguard
Gulf Coast Aquatics
05.2024 - 09.2024
Server
Urban Bricks Pizza
05.2023 - 08.2023
High School Diploma -
Clear Creek High School
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