Rhett Rubacher
15818 Chase Street, North Hills,CA
Summary
Dynamic professional with a strong ability to deliver exceptional customer service with extreme drive to learn and become a top contender at any job. Dynamic swim instructor with extensive experience in teaching diverse age groups and abilities. Skilled in conflict resolution and strategic questioning to meet client needs, contributing to increased client retention and satisfaction. Committed to delivering exceptional outcomes for customer and employer.
Overview
6
6
years of professional experience
Work History
Swim Instructor
Waterworks Aquatics
8400 Balboa Blvd, Northridge, California
05.2024 - Current
- Instruct children from 2.5 years old to any age in swimming
- Teach adults 18+ to swim for the very first time
- Have taught kids how to swim all 4 different strokes and optimized them and got them to join a swim team
- Gives Wrap-ups at the end of each lesson the to parent(s) about the Childs progress, what they can improve, how the parents feels
- Strategic questioning into what the parents needs and why they bring their kid to swim lessons
- Gives renewal talks about parents renewing their swim package and rebuttals for objections
- Expands clientele by asking questions; relatives that need to learn how to swim
- Worked with 60+ special needs kids and adults and taught them how to swim
- Worked with 300+ kids and adults and taught them how to swim
Associate
In-N-Out Burger
7220 Balboa Blvd, Van Nuys, California
10.2020 - 02.2023
- Delivered outstanding customer service in dynamic restaurant environment.
- Coordinated with team members to enhance workflow efficiency during peak hours.
- Operated cash register and managed cash handling procedures accurately.
- Assisted with food preparation and ensured quality standards were met.
Lead Operator
Smartmatic
Los Angeles County, California
02.2022 - 04.2022
- Performs all duties of standard operator alongside additional responsibilities
- Supervises teams of 3-7 standard operators
- Completes real-time progress check requiring specific images of various checkpoints
- Scans all voting equipment at each site for Chain of Custody purposes
- Communicates with executive managers onsite regarding: ongoing progress, team status, next location, truck details
Operator
Smartmatic
Los Angeles County, California
09.2020 - 12.2020
- Assembled and disassembled current election voting machines, BMDs (ballot-marking devices).
- Executed loading and unloading operations for trucks carrying super heavy equipment related to election materials.
- Drove between sites, managing up to 4 locations daily
- Collaborated in 3-7 person teams to carry out the task
Education
High School Diploma -
Granda Hills Charter
Granada Hills, CA05-2021
Skills
- Customer service
- Sales techniques
- Customer relationship management
- Attention to detail
- Problem solving
- Decision-making
- Conflict resolution
- Team leadership
Timeline
Swim Instructor
Waterworks Aquatics
05.2024 - Current
Lead Operator
Smartmatic
02.2022 - 04.2022
Associate
In-N-Out Burger
10.2020 - 02.2023
Operator
Smartmatic
09.2020 - 12.2020
High School Diploma -
Granda Hills Charter