Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rhia Dockter

Aurora

Summary

Organized Sales Manager knowledgeable in a variety fields, with exceptional personal skills. Maintains positive relationships with customers and consistently earns repeat business. Professional manager with strong foundation in leadership and operational oversight. Valued for reliability and ability to navigate evolving business needs while maintaining focus on quality and client satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervising Manager

Globe Life
01.2024 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Managed a team of insurance agents, providing training and support to maximize sales performance and customer service quality.
  • Managed a diverse portfolio of client accounts, ensuring timely renewals and providing expert advice on coverage options.
  • Enhanced understanding of benefit offerings with effective communication materials and presentations.

Digital Court Reporter

VoiceScript Agency
09.2022 - Current
  • Boasts great ability to remain highly focused, multitask and function well in fast-paced situations
  • Extreme attention to detail and production of precise and accurate annotations and records.
  • Documented verbatim proceedings for official records in compliance with deadlines.

Event Sales Manager

Bien Trucha Group
12.2022 - 09.2023
  • Performed sales consultations and educated clients on products and services.
  • Established new accounts and serviced existing accounts maintaining professional relationships.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Responsible for 100% of venue's event revenue, with high volume sales exceeding $40,000 per month.

Assistant Manager

Grumpy Goat Tavern
12.2021 - 11.2022
  • Assisted with developing and implementing marketing strategies to improve sales and profitability.

Insurance Sales Agent

Mutual Of Omaha Insurance Company
02.2021 - 12.2021
  • Created individualized proposals for clients to include coverage options, premiums and enrollment guidelines.
  • Analyzed clients' needs and financial situations to customize insurance policies for individual necessity.

Education

Some College (No Degree) -

Loyola University Chicago - College of Liberal Arts And Sciences

Some College (No Degree) -

Illinois State University - College of Liberal Arts And Sciences

Skills

  • Customer Support
  • Verbal and Written Communication
  • Team leadership abilities
  • Detail-oriented Analysis
  • Skilled in software applications
  • Account Management

Certification

Illinois Life Insurance License

Illinois Accident and Health Insurance License

Illinois Public Notary

Timeline

Supervising Manager

Globe Life
01.2024 - Current

Event Sales Manager

Bien Trucha Group
12.2022 - 09.2023

Digital Court Reporter

VoiceScript Agency
09.2022 - Current

Assistant Manager

Grumpy Goat Tavern
12.2021 - 11.2022

Insurance Sales Agent

Mutual Of Omaha Insurance Company
02.2021 - 12.2021

Some College (No Degree) -

Illinois State University - College of Liberal Arts And Sciences

Some College (No Degree) -

Loyola University Chicago - College of Liberal Arts And Sciences

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