Rhiana Lingham
Fayetteville,NC
Summary
Results-driven retail professional with extensive experience in customer service and operations. Managed front desk operations and ensured accurate transaction processing. Developed visual merchandising displays that enhanced product presentation and engagement. Maintained inventory control through effective stock management.
Overview
11
11
years of professional experience
Work History
Cashier/Server
A Taste Of the 26
Fayetteville
01.2026 - Current
- Welcomed customers warmly upon arrival and answered questions about menu items and specials.
- Took food orders accurately and relayed requests to the kitchen staff.
- Processed cash, card, and mobile payments for guests at A Taste Of the 26.
- Balanced register drawer and verified totals during shift changes.
- Resolved payment issues and handled customer concerns with professionalism.
- Packaged carryout orders and checked items before handoff to guests.
- Maintained clean checkout counter and organized front-of-house supplies.
Retail Merchandiser
MSCO
Fayetteville
05.2026 - 07.2026
- Executed MSCO retail merchandising standards across assigned store displays and aisles.
- Organized product placement according to planograms and seasonal merchandising directions.
- Revised store planograms to enhance visual appeal and optimize product displays. in collaboration with management.
- Created visual displays that highlighted product features and increased customer engagement. to showcase products in interactive and engaging way.
- Created visual presentations that effectively promoted products.
- Set up promotional material to effectively communicate sales and product information. such as signs and banners.
- Inspected fixtures, display materials, and product presentation for MSCO compliance.
- Rotated inventory to support neat, accurate, and shoppable displays.
- Stocked shelves, endcaps, and promotional areas with fresh merchandise.
Housekeeper
Womack Army Medical Center
Fort Bragg, North Carolina
10.2022 - 11.2025
- Cleaned patient rooms and common areas at Army medical center
- Disinfected surfaces using hospital-approved cleaning and sanitation procedures
- Removed waste, soiled linen, and biohazard materials from treatment areas
- Swept, mopped, and vacuumed floors throughout medical center facilities
- Restocked housekeeping supplies across nursing units and public spaces
- Utilized personal protective equipment and supplies for handling hazardous waste and chemicals.
- Followed safety procedures when handling hazardous materials.
- Assisted in laundry services including washing, drying, and folding linens.
Front Desk Receptionist
City Line Hotel
Philadelphia, Pennsylvania
05.2015 - 09.2021
- Greeted guests at City Line Hotel front desk with professional service.
- Checked in arrivals and verified reservations in the hotel booking system.
- Answered phone calls and routed requests to proper hotel departments.
- Prepared daily front desk reports and shift handoff notes.
- Prepared daily shift close reports and balanced the cash register to accurately reflect transactions.
- Input customer data into reservation systems and updated to reflect room changes.
- Completed basic bookkeeping and document filing.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
Education
FTCC
Fayetteville, NCSkills
- POS systems
- Cash handling
- Customer service
- Inventory control
- Front desk operations
- Visual merchandising
- Financial records oversight
- Data entry
- Customer relations
- Work ethic and integrity
- Inventory management
- POS system operations
- Payment processing
- Register balancing
- Transaction reconciliation
Timeline
Retail Merchandiser
MSCO
05.2026 - 07.2026
Cashier/Server
A Taste Of the 26
01.2026 - Current
Housekeeper
Womack Army Medical Center
10.2022 - 11.2025
Front Desk Receptionist
City Line Hotel
05.2015 - 09.2021
FTCC