Rhian Andrei Almonte
Tampa,FL
Summary
I love working with people. Talking, listening, connecting, that's genuinely what I do best. I pick up on what people need fast and I'm always looking for ways to help. I adapt quickly to new situations, stay reliable under pressure, and bring a lot of energy to everything I take on. People trust me because I show up, I follow through, and I actually care about getting things right for them.
Overview
3
3
years of professional experience
Work History
Retail Associate
Ups Store
Tampa, Florida
10.2025 - 06.2026
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with product selection and service inquiries.
- Handled customer complaints and resolved issues promptly and professionally.
- Collaborated with team members to enhance customer service experience.
- Maintained store cleanliness and organized merchandise displays.
- Restocked inventory and ensured proper item placement on shelves.
- Processed shipping orders and managed package pickups efficiently.
- Educated customers about various shipping options and services available.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Team Member
SkyZone Entertainment
Shelby, Michigan
09.2024 - 03.2025
- Monitored all activities to ensure guest safety and compliance with rules.
- Assisted guests with check-in and safety briefings before activities.
- Maintained cleanliness and organization of the trampoline park environment.
- Operated cash registers to process payments from customers.
- Rotated through a series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Participated in team meetings to discuss strategies for improvement.
Auto Glass Technician
Simbol Auto Glass
Waterford, Michigan
05.2024 - 08.2024
- Replaced damaged windshields using specialized tools and techniques.
- Repaired and installed different types of automobile glass in various makes and models.
- Replaced side mirrors, rearview mirrors, sunroofs, vent windows, quarter glasses as requested.
- Collaborated with team members to ensure efficient workflow and accurate installations.
- Followed safety protocols to minimize risks during glass replacement procedures.
- Educated customers on proper care for auto glass after installation.
- Documented service records and customer interactions in company systems.
Landscaper
ADW Landscape
Chesterfield, Michigan
05.2023 - 08.2023
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Operated lawn care equipment including mowers, trimmers, and blowers effectively.
- Cut and trimmed lawns using power mowers and edgers.
- Collaborated with team members to complete projects within scheduled timelines.
- Communicated with clients to understand their landscaping preferences and needs.
- Ensured job site cleanliness by removing debris and maintaining organized work areas.
- Cleaned up debris after completing jobsite tasks.
- Followed safety protocols while operating tools and performing physical tasks on-site.
Education
High School Diploma -
Anchor Bay High School
Ira Township Michigan05-2025
Skills
- Customer service
- Cash handling
- Inventory management
- Customer engagement
- Cleaning and sanitizing
- Time management
- Team collaboration
- Conflict resolution
- Relationship building
- Positive and engaging demeanor
- Friendly and outgoing
- Reliability and punctuality
Timeline
Retail Associate
Ups Store
10.2025 - 06.2026
Team Member
SkyZone Entertainment
09.2024 - 03.2025
Auto Glass Technician
Simbol Auto Glass
05.2024 - 08.2024
Landscaper
ADW Landscape
05.2023 - 08.2023
High School Diploma -
Anchor Bay High School