Rhianna Cheek
Chicago,IL
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
14
14
years of professional experience
Work History
Medication Assisted Treatment Operation Supervisor
Tapestry 360 Health
07.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved patient satisfaction with providing patients access to our MAT line phone number to ensure timely response to inquiries, addressing concerns, ease of scheduling and finding effective solutions.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness and ensure license compliance for the program.
Medication Assisted Treatment Coordinator
Tapestry 360 Health
12.2019 - 07.2023
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families involved in or wishing to join the MAT program.
- Educated patients on treatment options within the MAT program, assisted with scheduling and linking to care that is best suited for the patient's individual needs.
- Performed intakes for all patients, gathering the patient's history, concerns and vital signs.
Medical Assistant
Tapestry 360 Health
04.2019 - 12.2019
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Server/ Manager
Zanies Comedy Club
03.2011 - 04.2019
- Managed multiple servers across diverse platforms, while ensuring an enjoyable and fair work environment without compromising the integrity of the company and providing seamless integration and interoperability.
- Enforced compliance with food and beverage safety and sanitation standards throughout the comedy club.
- Maintained cash banks, nightly bank deposits, and monthly sales and inventory reports.
Education
Medical Assisting -
Illinois School of Health Careers
Chicago, IL07.2012
Skills
- Complex Problem-Solving
- Processes and procedures
- Teamwork and Collaboration
- Multitasking
- Attention to Detail
- Excellent Communication
- Time Management
- Adaptability and Flexibility
- Organizational Skills
- Professionalism
Timeline
Medication Assisted Treatment Operation Supervisor
Tapestry 360 Health
07.2023 - Current
Medication Assisted Treatment Coordinator
Tapestry 360 Health
12.2019 - 07.2023
Medical Assistant
Tapestry 360 Health
04.2019 - 12.2019
Server/ Manager
Zanies Comedy Club
03.2011 - 04.2019
Medical Assisting -
Illinois School of Health Careers
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