Rhianna Graves
Chesapeake,VA
Summary
Seasoned surgical coordinator and assistant office manager with outstanding resourcefulness and creative problem-solving abilities. Versed in multiple aspects of being an administrative medical professional having started as a receptionist and moving up in the company. Provided 8 years of excellent service and improved the practice with strong leadership skills and team-oriented outlook.
Overview
8
8
years of professional experience
Work History
Surgical Coordinator and Assistant Office Manager
Coastal Podiatry Group
Virginia Beach, VA
10.2011 - 04.2019
- Conducted research using diverse resources to assist doctors with routine and special project tasks to include clinical research trials of pharmaceuticals and specialized medical equipment.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of office personnel.
- Maintained relationships with other medical facilities and insurance companies to ensure safe and prompt care for patients and coordination with multiple specialized doctors and hospital staff.
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Educated patients about surgeries and provided treatment plan documentation
- Oversaw office inventory by maintaining comprehensive stock of medical and administrative supplies.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Authored clear and professional business documents.
Education
High School Diploma -
Princess Anne High School
Virginia Beach, VA06.2010
Skills
- Multitasking and Prioritization
- Delegation and Work Assignment
- Team Management and Supervision
- Health and Safety Management
- Cross-Functional Collaboration
- Adaptable
- Methodical and Organized
- Documentation and Recordkeeping
- Verbal and Written Communication
- Handling Customer Complaints
- Schedule Coordination
- Decision Making
Timeline
Surgical Coordinator and Assistant Office Manager
Coastal Podiatry Group
10.2011 - 04.2019
High School Diploma -
Princess Anne High School