Rhianna L. Myers
Greencastle,PA
Summary
Dedicated healthcare professional with over 24 years of healthcare experience, seeking continued growth and development in an organization with a recognized pursuit of excellence, and patient-centered focus. Proven ability to direct cohesive, interdisciplinary teams, showcasing the highest degree of mutual respect and professionalism. Demonstrated expertise in nursing in a variety of practice settings, both clinically at the bedside providing direct patient care and within management/administrative roles. Genuinely excel when engaging multiple tasks, simultaneously. High-level involvement in successful project management ventures. Functions with independent initiative as well as skilled collaboration. Concrete decision-making with a levelheaded, problem-solving perspective. Unrivaled work ethic and devotion to service. Motivated to contribute leadership knowledge and experience, aiming to affect positive change and to improve overall organizational success.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Quality Safety Documentation Specialist
Meritus Health
01.2024
- Functions as a subject matter expert and actively participates in meetings as a problem-solver
- Reviews cases for completeness of patient record as well for appropriately demonstrated quality patient care provided for all patient care experiences
- Facilitates/supports continuous improvement activities
- Supports and implements quality measures as identified by thorough data investigation
- Maintains professional competency by keeping abreast of new coding issues and guidelines
- Uses software systems (including APR-DRG encoder; 3M) to collect, track, and report outcomes
- Requires proficiency in abstracting and data entry into all databases used for clinical documentation
- Provides ongoing CDS team learning opportunities through sharing of professional knowledge
- Responsible for facilitating the improvement in the overall quality and completeness of provider-based clinical documentation in the medical record
- Assists treating providers to ensure that documentation in the medical record accurately reflects the severity of illness of the patient as well as the level of services rendered
- Assesses clinical documentation through extensive review of the medical record, interaction with providers, nursing staff, other patient care givers, and Health Information Management (HIM) coding staff to ensure that appropriate reimbursement is received for the level of services rendered to patients
Emergency Department Manager
Fulton County Medical Center
- Current
- Responsible for the oversight of all aspects of a CRITICAL ACCESS Emergency Department (ED), ensuring efficient operations, high-quality patient care, staff development and organizational compliance with all Pennsylvania state and Federal Regulations
- Directly supervises ED staff, including nurses, technicians, and other personnel
- Manages daily operations, including staffing, scheduling, and workflow
- Ensures efficient and effective use of resources and equipment
- Implements and monitors quality improvement initiatives
- Ensures the delivery of safe and effective patient care
- Investigates and resolves patient, physician, and staff concerns
- Participates in formulating administrative and personnel policies pertaining to the Emergency Department staff
- Oversees training and professional development of ED staff
- Provides coaching, mentoring, and performance evaluations
- Promotes a positive and supportive work environment
- Ensures compliance with hospital policies, regulatory requirements, and accreditation standards
- Monitors and analyzes key performance metrics (overtime, vacancy rates, patient satisfaction)
- Maintains a departmental dashboard to track progress on key performance indicators
- Develops and implements innovative systems and processes that improve staff and patient quality and safety
- May be involved in budget management
- May participate in hospital-wide emergency preparedness planning
- May work with other leaders/stakeholders to address poor performance
Trauma/ EMS/Aeromedical Flight Liaison
WVU Medicine
01.2022 - Current
- Provides nursing care to Life Flight
- Follows and adheres to Act 37 standards and protocols
- Provides nursing care from initial contact until patient care is relinquished to accepting medical facility
- Maintains thorough patient care documentation in the Electronic Medical Record
- Practices nursing within their scope of practice as defined by the state and WVU Medicine maintains competency in knowledge and psychomotor skills by participating in ongoing laboratory and clinical experiences
- Communicates educational needs to the Life Flight clinical leadership team, Operations Manager or Medical Director
- This includes maintaining skills checklist and continuing education record monthly, attends continuing education programs pertinent to area of practice
- Remains knowledgeable in use and routine maintenance of all equipment and supplies used
Trauma/Emergency. Pivot/Charge Nurse
WVU Medicine
01.2022 - 01.2023
- Coordinate and facilitate all events occurring in the Emergency Department as they pertain to care of all patients across the entirety of the lifespan
- Maintain accurate, detailed reports and records
- Administer medications to patients and monitor patients for reactions or side effects
- Records patients' medical information and vital signs
- Monitors, records, and reports symptoms or contact in patients' conditions
- Consults and coordinates with healthcare team members to assess, plan, implement, or evaluate patient care plans
- Modifies patient treatment plans as indicated by patients' responses and conditions
- Monitor all aspects of patient care, including diet and physical activity
- Directs or supervise less-skilled nursing or healthcare personnel and supervise staff in the Emergency Department
Director of Clinical Informatics
Meritus Health
01.2021 - 01.2022
- Provides leadership in areas of informatics needed in the system, including but not limited to medical, nursing, pharmacy, nutritional, and ambulatory informatics
- Oversees the day-to-day operations of the Clinical Informatics team, while continuing to promote a strong intra-system between the Clinical Informatics team, Information Technology, Medical staff, Operational staff, Ambulatory, and all front-line care delivery staff
- Serves as a liaison between the Clinical Informatics team and the Epic Information Technology team to communicate clinical user needs and facilitate system modification to meet quality standards and create safe patient care
- Integral in the development and pursuance of the clinical information systems vision and strategic plan and coordinates with the health system to assist in the communication to all users of the Electronic Medical Record
- Participate in the vision setting and strategic plan of the health system as it relates to technology being integrated into our healthcare delivery models
- Lends guidance and oversight to the change management governance structure, as it relates to the use and changes to the Electronic Health Record (EHR) or introduction of new technology to the system caregivers
- Responsible for working with clinical areas to optimize and drive efficiencies with clinical processes and electronic health record (EHR) as a tool for improvement
Patient Safety Specialist
UPMC Carlisle
01.2020 - 01.2021
- Facilitates system-wide activities related to patient safety program
- Provides oversight and follow up on occurrence reporting, review trends, prepares patient safety briefs/education and provides safety-related training
- Performs RCA, FMEA and case reviews and partners with quality team to ensure identified safety trends are acted upon
- Administers patient safety program components, incorporating leading practices, regulatory requirements, and current literature
- Contributes to the analysis of patient safety trends and provides support for needed actions
- Supports training for topics such as just culture and high reliability principles
- Partners with clinical quality team to ensure patient safety goals are met and addressed
- Participates in the investigation and analysis of adverse events, including critical incidents and near misses
Director of Nursing
Brookview at Menno Haven
01.2019 - 01.2020
- Assumes authority, responsibility, and accountability for the delivery of nursing services in the facility
- In collaboration with facility Administration, allocates department resources in an efficient and economic manner to enable each resident to attain or maintain the highest practical physical, mental, and psychosocial well-being
- Collaborates with other departments, medical professionals, consultants, and organizations, including government agencies and advocacy groups, to develop, support and coordinate resident care, related administrative functions, and to represent the interests of the facility
Clinical Educator
Summit Health
01.2012 - 01.2019
- Develop teaching plans that enhance learning and development of new employees and others
- Maintain an organized clinical teaching environment that enhances the learning experience with emphasis on good time and resource management
- Practice fiscal responsibility through improvement and innovation
- Prioritize and organize to meet target deadlines and changing needs in areas of responsibility
- Keep key stakeholders and managers informed of progress or impeding obstacles
- Complete annual department specific competencies
- Acts as a resource for employees, physicians, students and volunteers
- Teach, supervise, observe, evaluate and document performance of orienteers and others and communicate performance issues to managers, program coordinators and other teaching faculty as appropriate
- Manage clinical experiences assisting with clinical problem-solving as necessary, referring issues to department managers as appropriate
- Maintain established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards
- Prepare assignments and examinations to determine progress
- Maintain all required records and prepares related reports
- Maintain competence in area of expertise
- Serve as a resource person for staff, following up promptly on questions and learning needs
- Coordinate planning, development, implementation, evaluation and revision of education programs based on formal and informal needs assessment, PI activities, and consultation with staff, leadership, physicians, patients and families
Registered Nurse. Emergency Services
Summit Health
01.2002 - 01.2019
- Accountable for implementing, directing and coordinating the care of patients using the nursing process: assessment, planning, implementation, and evaluation
- Included is recognition and treatment of the physical and psychosocial changes unique to the various age groups encountered
- Responsible for the assessment of patient conditions, setting goals, and prescribing appropriate nursing actions to meet these goals
- Manage the total needs of the patients including physical, psychological, social and rehabilitative needs
- Evaluate of the plan of care and initiate and coordinate discharge planning
- Serve as Charge and Triage Nurse
- Coordinate and implement annual and semi-annual staff development and educational opportunities based on department needs
- Assist in the development, implementation and staff education for the institution of computerized Emergency Department Medical records and Meditech, CPOE super-user
Training Center Coordinator
American Heart Association
01.2015 - 01.2018
- Represented the TC
- Served as the primary contact between the TC and AHA ECC Programs
- Handled the management and storage of TC records
- Responsible for the security and distribution of course completion cards
- Responsible for the security and distribution of exams to instructors and TSs
- Managed instructors and TSs for the TC
- Managed instructor alignment on the IN
- Appointed and managed all TCF for the TC
- Ensured instructors remained current with information from AHA, including Science Updates, Training Memos, Bulletins, and the ECC Beat
Nursing Faculty. Simulation Coordinator
Pennsylvania State University
01.2005 - 01.2012
- Responsible for coordinating and implementing curriculum in first- and second-year Nursing Lecture and Laboratory, as well as in the off campus clinical setting
- Develop simulation scenarios, software for simulations as well as operate and administer simulation opportunities with evaluation of both student success and effectiveness of activities
- Coordinate Operating Room simulation with Waynesboro Hospital annually, develop and facilitate large Forestry exercise with university and local community resources as well as coordinated and implemented annual university Community Health Fair
- In conjunction with teaching responsibilities, am responsible for participation in departmental accreditation efforts, advising students, engaging in scholarly activities, and participating in curriculum development and other services to the university
- As part of a teaching team, am accountable in ensuring a safe and supportive classroom environment, establishing relationships with students and faculty/staff and encouraging program and University growth and development
Program Coordinator
Pennsylvania Institute of Applied Health Sciences
01.2006 - 01.2010
- Conducted community needs assessment related to local/community ability to provide quality patient care
- Identified the overwhelming local/community level need for competent paramedical providers
- Developed a stringent, all encompassing, 1-year-long Paramedical curriculum
- Fully founded the creation of an independently supported Nationally Accredited Paramedic education program in Franklin County, Pennsylvania
- Implemented curriculum in accordance with state and national regulations
- Coordinated clinical rotations and maintained relationships with clinical bodies to schedule students as well as satisfy necessary coverages, certifications and mandatory educational requirements
- Served as the first point of contact for questions or concerns involving all educational programs
- Accountable as the student advocate
Education
Nursing - undefined
Pennsylvania State University
Mont Alto01.2012
Paramedic - undefined
Pennsylvania Institute of Applied Health Sciences
01.2010
Skills
- EPIC
- Meditech
- CERNER
- 3M
- Risk Management Software
- CDI Coder
- Microsoft Office
- Word
- Excel
- PowerPoint
- Access
- Project
- OneNote
- Portfolio
- Publisher
- Vision
- Sharepoint
- White Board
- Remote Applications
- TEAMS
- ZOOM
- Webinex
- Skype
- Simulation Software
- Developing
- Managing
- Facilitating
- Phillips
- Laerdal
- CAE
- Simulaid
- Medtronic
Certification
- Certified Emergency Nurse (CEN)
- ACDIS CDI Apprentice (ACDIS, 2024)
- LEAN Six Sigma-Trainer
- Emergency Nurse Pediatric Certification (ENPC) Provider/Instructor
- Trauma Nurse Core Certification (TNCC) Provider/Instructor
- Advanced Cardiac Life Support (ACLS) Provider/Instructor
- Pediatric Advanced Life Support (PALS) Provider/Instructor
- Basic Life Support (BLS) Provider/Instructor
- TeamSTEPPS Master-Trainer
Timeline
Quality Safety Documentation Specialist
Meritus Health
01.2024
Trauma/ EMS/Aeromedical Flight Liaison
WVU Medicine
01.2022 - Current
Trauma/Emergency. Pivot/Charge Nurse
WVU Medicine
01.2022 - 01.2023
Director of Clinical Informatics
Meritus Health
01.2021 - 01.2022
Patient Safety Specialist
UPMC Carlisle
01.2020 - 01.2021
Director of Nursing
Brookview at Menno Haven
01.2019 - 01.2020
Training Center Coordinator
American Heart Association
01.2015 - 01.2018
Clinical Educator
Summit Health
01.2012 - 01.2019
Program Coordinator
Pennsylvania Institute of Applied Health Sciences
01.2006 - 01.2010
Nursing Faculty. Simulation Coordinator
Pennsylvania State University
01.2005 - 01.2012
Registered Nurse. Emergency Services
Summit Health
01.2002 - 01.2019
Emergency Department Manager
Fulton County Medical Center
- Current
Nursing - undefined
Pennsylvania State University
Paramedic - undefined
Pennsylvania Institute of Applied Health Sciences
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