Rhianna Perry
Massillon
Summary
Personable and dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding attention to detail and multitasking abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Style Consultant
Target
Massillon
02.2025 - 12.2025
- Advised customers on fashion choices and seasonal trends.
- Curated merchandise displays to enhance visual appeal in-store.
- Collaborated with team to ensure product availability and stock levels.
- Maintained organized inventory of clothing and accessories throughout the store.
- Verified pleasing product display and accessibility for client's shopping experience by monitoring sales floor, stocking inventory and replenishing products.
- Supported other departments within the business as required.
Chiropractic Assistant
Doyle Chiropractic
Simpsonville
06.2023 - 06.2024
- Assist chiropractors with patient care, ensuring efficient clinic operations and patient satisfaction.
- Manage patient records and appointments, enhancing clinic organization and workflow.
- Educate patients on treatment plans and exercises, fostering improved recovery outcomes.
- Coordinate with healthcare professionals to support comprehensive patient care strategies.
Chiropractic Assistant/Receptionist
100% Chiropractic
Greenville
09.2022 - 06.2023
- Assisted chiropractors in patient care, ensuring smooth operations and fostering a supportive environment for patient recovery.
- Streamlined patient intake process, enhancing efficiency and contributing to improved patient satisfaction and retention.
- Supported team by managing administrative tasks, showcasing strong organizational skills and dedication to punctuality and reliability.
- Demonstrated eagerness to learn by quickly mastering new skills and actively participating in team initiatives.
Dental Treatment Coordinator
Ashby Park Pediatric Dentistry
Greenville
10.2020 - 07.2021
- Coordinated dental treatments, enhancing patient satisfaction and improving appointment efficiency.
- Facilitated communication between patients and dental staff, ensuring clarity and trust.
- Managed treatment plans, resulting in improved patient adherence and positive outcomes.
- Assisted patients with treatment education, fostering understanding and trust, and facilitating informed healthcare decisions.
Bartender
Mac's Speed Shop
Greenville
05.2012 - 02.2020
- Mixed cocktails efficiently, enhancing customer satisfaction and repeat patronage.
- Managed inventory, minimizing waste and optimizing stock levels.
- Trained new staff, improving team performance and service quality.
- Resolved customer complaints, ensuring a positive dining experience.
- Mastered drink preparation, enhancing customer satisfaction and boosting repeat business through attentive service and creative cocktail offerings.
- Managed high-volume bar efficiently, ensuring compliance with all health and safety standards while maintaining a welcoming atmosphere.
- Collaborated with team to streamline operations, leading to faster service and improved customer experiences in a busy environment.
- Delivered exceptional service with energy and enthusiasm, cultivating a loyal customer base and fostering a vibrant social atmosphere.
- Implemented upselling strategies, boosting sales and contributing to increased revenue through targeted promotions.
Education
High school or equivalent -
Hillcrest High School
Simpsonville, SCSkills
- Leadership
- Time management
- Dental Receptionist
- Medical Imaging
- Patient monitoring
- Bartending
- Medical Scheduling
- Medical terminology
- Training & development
- Phone Etiquette
- Insurance Verification
- HIPAA
- Organizational skills
- Data collection
- Computer skills
- Microsoft Outlook, Excel, & Word
- Medical Records
- Social media management
- Multitasking
- Attention to detail
- Problem solving
- Typing proficiency
- Customer relationship management (CRM)
- De-escalation techniques
- Dispute resolution
- Relationship building
- Multitasking and organization
- Verbal and written communication
- Appointment scheduling
Certification
- Dental Radiation Safety
- First Aid Certificate
Timeline
Style Consultant
Target
02.2025 - 12.2025
Chiropractic Assistant
Doyle Chiropractic
06.2023 - 06.2024
Chiropractic Assistant/Receptionist
100% Chiropractic
09.2022 - 06.2023
Dental Treatment Coordinator
Ashby Park Pediatric Dentistry
10.2020 - 07.2021
Bartender
Mac's Speed Shop
05.2012 - 02.2020
High school or equivalent -
Hillcrest High School