Rhianna Solida
Columbia,SC
Summary
Hardworking and eager senior at The University of South Carolina, pursuing a Bachelor’s degree in Social Work. Currently holds a 3.6 GPA and takes pride in being open to learning new skills and taking on new responsibilities. Has operated as a passionate learner at field practicum at South Carolina Legal Services, and hopes to take on new experiences. Excited to learn more about the social work practice in a field setting and gain competency to further abilities to serve communities and seek social justice.
Overview
5
5
years of professional experience
Work History
Social Work Intern
South Carolina Legal Services
08.2023 - Current
- Evaluated 30+ clients' social, emotional and psychological needs to personalize resource referrals.
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Coordinated referrals for specialized services, ensuring timely access to essential supports such as housing or medical care.
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
- Developed strong rapport with clients by establishing trust and maintaining open lines of communication throughout the internship experience.
- Collaborated with other professionals to plan and coordinate care for clients.
- Participated in professional development and training opportunities to enhance practical skills.
- Participated in organizing and carrying out fundraisers and outreach events to help provide food and resources to underserved populations.
Front of House Manager
Mellow Mushroom
05.2022 - Current
- Managed cash handling procedures of over $1,500, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
- Acted as main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining positive rapport with clientele.
- Analyzed customer feedback and implemented strategies to improve customer satisfaction.
- Fostered a culture of teamwork among staff members by encouraging collaboration in problem-solving tasks related to front-of-house operations.
- Trained new hires on company policies, procedures, and best practices, which resulted in reduced turnover rates.
- Reduced wait times for customers by over 15 minutes by optimizing seating arrangements and implementing effective table management practices.
Bayhost
Topgolf
05.2019 - 08.2020
- Trained and mentored new employees on company procedures and safety protocols.
- Demonstrated adaptability in handling various roles within establishment including server assistance or bartending duties when required.
- Handled up to 50 guests at a time during peak operating hours or large events.
- Answered guest questions with responses about menus, promotions, and specials.
- Maintained clean and welcoming environment for guests, ensuring an enjoyable experience during their visit.
Education
B.A. of Social Work - Social Work
University of South Carolina
Columbia, SC05.2024
Skills
- Ability to operate professionally and uphold company/ organization standards and professional ethics
- Written Communication
- Good Telephone Etiquette
- Computer Skills
- Referral Coordination
- Community Resource Knowledge
- Records Management
- Empathy Development
- Classroom experience with assessment steps and procedures
- Classroom experience with SBIRT procedure
- Knowledge of frameworks and theories that influence social work practices
- Knowledge of NASW code of ethics, principles, and core values
Timeline
Social Work Intern
South Carolina Legal Services
08.2023 - Current
Front of House Manager
Mellow Mushroom
05.2022 - Current
Bayhost
Topgolf
05.2019 - 08.2020
B.A. of Social Work - Social Work
University of South Carolina
Similar Profiles
Mia SokhiMia Sokhi
Intern at Carolina Student Legal ServicesIntern at Carolina Student Legal Services
Emily HunterEmily Hunter
CWS Family Preservation Team Leader at South Carolina Department Of Social ServicesCWS Family Preservation Team Leader at South Carolina Department Of Social Services
Zhi Ying LooZhi Ying Loo
Social Work Student Intern at South-East Monash Legal ServicesSocial Work Student Intern at South-East Monash Legal Services