Lakeisha Clifton
Sumter,SC
Summary
Experienced in managing people and resources, customer and client-based service, and product management. Seeking new opportunities for advancement in family, community services, and/or healthcare-related agencies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Specialist II
South Carolina Department of Health and Human Services
11.2024 - Current
- Sorted, opened, and routed incoming mail and documents to help on site eligibility specialists respond quickly to business and customer inquries.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate clients urgent requests.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
Driver
Self-Employed
06.2015 - Current
- Responsible for driving patrons to designated locations safely and on time.
- Delivered goods and products to customer on time and in excellent condition.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Delivery Driver
Amazon DSP
10.2022 - 11.2024
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture, or beneath doormats to prevent theft.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Workforce Specialist I/Youth Support Specialist
South Carolina Job Challenge
06.2022 - 10.2022
- Monitored youth behavior and offered guidance and support for positive change.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Coordinated youth cadet programs and activities to enhance life quality and self-esteem.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Provided crisis intervention and emotional support to youth.
Education
Associate of Science - Human Services
Central Carolina Technical College
Sumter, SC05.2022
Skills
- Excellent Communication
- Problem solving
- Microsoft office
- Leadership
- Detailed oriented
- Quick learner
Certification
- OSHA 10 July 2014 to Present Georgia Institute of Technology
- OSHA 30 July 2014 to Present Georgia Institute of Technology
Timeline
Administrative Specialist II
South Carolina Department of Health and Human Services
11.2024 - Current
Delivery Driver
Amazon DSP
10.2022 - 11.2024
Workforce Specialist I/Youth Support Specialist
South Carolina Job Challenge
06.2022 - 10.2022
Driver
Self-Employed
06.2015 - Current
Associate of Science - Human Services
Central Carolina Technical College
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