Rhianna Wright
Knoxville,TN
Summary
Dynamic leader with a proven track record, enhancing team performance and boosting sales through innovative strategies. Skilled in problem-solving and customer service, demonstrating a friendly, positive attitude. Expert in multitasking and fostering collaborative environments, significantly improving operational efficiency without compromising quality.
Overview
13
13
years of professional experience
Work History
Sales Associate
DialAmerica
Knoxville, TN
03.2025 - 10.2025
- Handled inbound and outbound calls selling Home protection plans and coverages to new and current customers.
- Collaborated with team members to achieve monthly sales targets consistently.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Scheduled routine maintenance calls, and installation quotes.
- Participated in team meetings and training sessions regularly for continuous professional development.
Maintenance
Diamond Ridge Development
Black Canyon City, AZ
10.2021 - 11.2024
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Shift Leader
SUBWAY®Restaurants
Phoenix, AZ
02.2019 - 11.2020
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
General Manager
Dominos's Pizza
Overland Park, KS
01.2016 - 10.2017
- Developed and implemented strategies to increase sales and profitability.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Managed employee relations issues professionally, resolving conflicts efficiently.
Front End Supervisor
Total Wine & More
Phoenix, AZ
05.2012 - 07.2016
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cash drawers and checkout stations to verify adequate cash supply.
- Supervised shipping and handling operations.
- Poured wines according to quality and service standards.
- Increased sales through upselling techniques and promoting wine club membership benefits to guests.
Education
High School Diploma -
Apache Junction High School
Apache Junction, AZ05-2002
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Customer service
- Dependable and responsible
- Multitasking
- Motivated and ambitious
Timeline
Sales Associate
DialAmerica
03.2025 - 10.2025
Maintenance
Diamond Ridge Development
10.2021 - 11.2024
Shift Leader
SUBWAY®Restaurants
02.2019 - 11.2020
General Manager
Dominos's Pizza
01.2016 - 10.2017
Front End Supervisor
Total Wine & More
05.2012 - 07.2016
High School Diploma -
Apache Junction High School