Rhiannon Cupps
Tacoma
Summary
Retail Professional and current Entrepreneur is returning to retail work after 5 years. Extensive expertise in customer service and retail operations, marketing and merchandising. Recognized for driving customer loyalty and enhancing the shopping experience. Demonstrates exceptional skills in inventory management, merchandising, and cash handling while promoting environmental sustainability and community enrichment. Committed to leveraging industry knowledge and problem-solving abilities to support organizational goals and foster a positive shopping environment.
Overview
26
26
years of professional experience
Work History
Content Creator and Graphic Designer
Rhiannon Writes
01.2014 - Current
- Sculpted engaging brand narratives through artistic campaigns, blending design flair with targeted marketing initiatives.
- Orchestrated a workflow overhaul that enhanced quality standards, shaving days off project delivery schedules.
- Designed innovative narratives across multiple channels.
- Developed innovative logo concepts that successfully captured client vision and resonated with target audiences.
- Utilize unique and avant garde marketing campaigns.
Owner/Clinical Esthetician
Monarch Salon & Spa
Tacoma
01.2011 - Current
- Crafted memorable skincare experiences, enhancing satisfaction for 100+ clients through tailored consultations.
- Crafted bespoke all-natural skincare products, harnessing the power of botanical ingredients for ultimate skin rejuvenation.
- Designed attention-grabbing marketing materials, boosting engagement rates by 30% for multiple campaigns.
- Designed engaging loyalty programs that transformed customers into enthusiastic brand advocates.
Real Estate Sales Agent
John L. Scott
Puyallup
01.2006 - Current
- Dove deep into market dynamics, producing actionable insights that boosted competitive positioning and sales strategy.
- Championed a sell-through initiative that transformed customer interactions and maximized offer rates.
- Transformed chaos into order by reorganizing paperwork, ensuring smooth operations and faster turnaround times.
- Navigated complex real estate transactions, consistently surpassing client expectations since 2006, even during economic turmoil.
Store Manager
Zales Jewelers
Seattle
03.1999 - 10.2006
- Streamlined store operations, boosting overall productivity by 25% through innovative inventory management techniques.
- Championed innovative sales tactics, transforming underperforming territories into top revenue generators in six months.
- Coordinated complex schedules for 10+ team members, ensuring seamless workflow and timely project completion.
- Coordinated shipping and receiving operations, ensuring timely delivery and accurate inventory management.
- Transformed merchandising strategy through innovative planogram execution, resulting in substantial improvements in product accessibility.
- Curated an engaging recruitment experience, attracting elite candidates and boosting applicant satisfaction by 25%.
Education
Associate of Science - Esthetic Sciences
Clover Park Technical College
Lakewood, WA12.2010
John L. Scott
Puyallup, WA01.2008
Certificate - Diamontology
GIA
Hybrid01-2004
Certificate - Diamond Grading & Gemology
GIA
Hybrid01-1999
Skills
- Sales Management
- Sales
- Customer service
- Employee training
- Customer training
- Event Planning
- Graphic design
- Project management
Affiliations
- Avid Outdoorswoman
- Graphic Design
- Collector of Oddities and Antiques
- Reader
- Researcher
Timeline
Content Creator and Graphic Designer
Rhiannon Writes
01.2014 - Current
Owner/Clinical Esthetician
Monarch Salon & Spa
01.2011 - Current
Real Estate Sales Agent
John L. Scott
01.2006 - Current
Store Manager
Zales Jewelers
03.1999 - 10.2006
Associate of Science - Esthetic Sciences
Clover Park Technical College
John L. Scott
Certificate - Diamontology
GIA
Certificate - Diamond Grading & Gemology
GIA
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