Summary
Overview
Work History
Education
Skills
Timeline
Generic

RHIANNON HERNANDEZ

Rio Rancho,NM

Summary

Proficient skills in manufacturing and sales Responsible and experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming. Skilled proficient in best practices and requirements of behavioral health programs as well as successful support strategies and skill-building exercises. Dedicated to assisting clients with improving daily living through avoidance of harmful substances and ongoing support. Dependable and ethical with superior work ethic. Compassionate Mental Health Tech with anof empathy and proactive care. Over 2 years of experience in the field of behavioral analysis. Proficient in implementing specialized programs for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication and social skills.

Overview

8
8
years of professional experience

Work History

Educational Assistant

Puesta Del Sol
Rio Rancho, NM
09.2024 - 05.2026

I helped take students to RA's

I helped with behaviors

I would sub when teachers were out

Educational Assistant

Desert Sunrise
Rio Rancho, NM
10.2023 - 05.2024
  • Supported classroom activities by preparing instructional materials and resources.
  • Assisted teachers in managing student behavior and fostering a positive learning environment.
  • Collaborated with special education staff to implement individualized education plans effectively.
  • Monitored student progress and provided feedback to enhance academic performance.

Behavioral Health Technician

Centria Autism Services
Rio Rancho, NM
10.2022 - 02.2023
  • Documented behavioral incidents to keep accurate records.
  • Documented patient behavior, interventions completed and patient response to interventions.
  • Established and maintained professional working relationships with clients, staff and public.
  • Planned and implemented safe interventions consistent with treatment goals.
  • Educated clients on important life skills, housekeeping and food preparation.
  • Assisted with execution of client activities, support groups and field trips.
  • Engaged clients in therapeutic groups to promote coping skills, education and life skills.

Sales Associate

Ashley Furniture Homestore
Milpitas, CA
12.2021 - 04.2022
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Car Sales Associate

Premier Subaru of Fremont
Fremont, CA
02.2020 - 09.2020
  • Worked with customers and sales management to reach price agreements and explain warranty, sales and option package procedures.
  • Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
  • Met incoming customers at door to guide through showroom and sales lot.
  • Answered customer emails and telephone requests for information.
  • Filled out paperwork to register vehicles and complete sales.
  • Oversaw customer test drives and demonstrated standard and optional features.
  • Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
  • Sold trade-ins and located desirable purchases and vehicle auctions.
  • Followed up with customers to build long-term relationships and successful referrals.
  • Explained differences between models to clients, comparing and discussing capabilities and features.

Production Worker

tesla factory
Fremont, CA
04.2018 - 07.2019
  • Kept operations area neat and orderly to minimize obstacles.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Sorted and packaged products to prepare for processing or shipment.
  • Examined final products for conformance with quality and design standards.
  • Set up and operated production machinery according to company's specific standards and protocols.

Education

High School Diploma -

Bernalillo High School
Bernalillo, NM
05.2002

Bachelor of Science - Elementary Education

Grand Canyon University
Phoenix, AZ
05-2030

Skills

  • Excellent customer service skills
  • Charting and clinical documentation
  • Active listening

Timeline

Educational Assistant

Puesta Del Sol
09.2024 - 05.2026

Educational Assistant

Desert Sunrise
10.2023 - 05.2024

Behavioral Health Technician

Centria Autism Services
10.2022 - 02.2023

Sales Associate

Ashley Furniture Homestore
12.2021 - 04.2022

Car Sales Associate

Premier Subaru of Fremont
02.2020 - 09.2020

Production Worker

tesla factory
04.2018 - 07.2019

High School Diploma -

Bernalillo High School

Bachelor of Science - Elementary Education

Grand Canyon University
RHIANNON HERNANDEZ