Rhiannon Hinojos
Spring,TX
Summary
Driven professional leveraging experience in fast-paced service environments to drive efficiency and teamwork. Proven skills in multitasking, attention to detail, and customer service, with a strong ability to adapt to dynamic situations. Seeking to apply my skills and experience where I can contribute to operational excellence and team success.
Overview
7
7
years of professional experience
Work History
Server
Sawyer Park Icehouse
Spring, TX
05.2021 - 05.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Established lasting bonds with loyal customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Contributed to inventory management by monitoring stock levels.
- Elevated team's efficiency through comprehensive training on menu and service protocols.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Increased sales significantly by upselling higher-end products to customers.
- Enhanced workplace collaboration during peak hours, improving output.
Server
Tewbeleaux's Sports Bar & Grill
Spring, TX
08.2018 - 05.2021
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
GED -
Hauke Alternative School
Conroe, TXSkills
Attention to detail
Adaptability
Time management
Team leading
Communication
Multitasking
Inventory management
Customer satisfaction
Problem solving
Teamwork
Timeline
Server
Sawyer Park Icehouse
05.2021 - 05.2025
Server
Tewbeleaux's Sports Bar & Grill
08.2018 - 05.2021
GED -
Hauke Alternative School