Rhiannon Lipari-Lancaster
Tempe,AZ
Summary
Motivated team member committed to contributing to business success. Experienced in providing high-quality work. Focused on providing exceptional customer service.
Overview
5
5
years of professional experience
Work History
Team Member
Lee's Summit Honda
Lee's Summit, MO
09.2022 - 12.2024
- Answered phone calls and booked appointments.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Made over 1000 calls and booked over 100 appointments monthly.
Insurance Receptionist
The Millay Group
Blue Springs, MO
12.2021 - 08.2022
- Answered calls from customers making sure there needs were met over the phone.
- Set up mail, and worked efficiently on the computer.
- Set up appointments for customers.
- Organized, maintained and updated information in computer databases.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
TJ Maxx Associate
TJ Maxx
Lee's Summit, MO
06.2021 - 10.2021
- Properly checked out customers and provided them with a good shopping experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
Culvers Crew Member
Culver's
Raymore, MO
02.2020 - 02.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Retail Associate
Beauty Brands
Lee's Summit, MO
07.2023 - 11.2023
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Aesthetics
The Skn Academy
Shawnee, KS12.2023
High school diploma -
Blue Springs High School
Blue Springs, MO05.2022
Skills
- Suggestive Selling
- Organizing Work Stations
- Team Member Motivation
- Clear Communication
- Following Instructions
- Customer engagement
- Money Handling
- Equipment Maintenance
- Computer Skills
- Willingness to Learn
- Operational Efficiency and Safety
- Billing and Payment Processing
- Product Knowledge
- Team Building
Timeline
Retail Associate
Beauty Brands
07.2023 - 11.2023
Team Member
Lee's Summit Honda
09.2022 - 12.2024
Insurance Receptionist
The Millay Group
12.2021 - 08.2022
TJ Maxx Associate
TJ Maxx
06.2021 - 10.2021
Culvers Crew Member
Culver's
02.2020 - 02.2021
Aesthetics
The Skn Academy
High school diploma -
Blue Springs High School