Dedicated individual with extensive experience in customer service and staff training. Known for strong critical thinking and teamwork orientation, contributing to improved communication and operational success.
Dedicated professional with a strong background in customer service and staff training. Known for fostering teamwork and ensuring quality assurance, contributing to streamlined purchasing processes and enhanced vendor relationships.
Work History
Purchaser/Warehouse Order Puller
4 Years 8 Months
One Monroe | 08.2020 - 04.2025
Negotiated pricing agreements with vendors, achieving cost savings on bulk orders.
Managed inventory levels to optimize stock availability and reduce excess inventory.
Partnered with cross-functional teams to streamline purchasing workflows and improve communication channels for purchasing operations.
Negotiated vendor pricing agreements to support procurement cost savings on bulk orders.
Developed purchasing forecasts based on sales trends and production schedules for timely procurement.
Implemented process improvements that enhanced order processing efficiency and reduced lead times.
Trained junior staff on procurement procedures, fostering knowledge-sharing within the team.
Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Worked with customers to pack items according to specific desires and requirements.
Server/bartender
1 Year 8 Months
Bon Ami | 05.2017 - 01.2019
Delivered exceptional customer service, ensuring a welcoming atmosphere for guests.
Prepared and served beverages efficiently, adhering to safety and quality standards.
Collaborated with kitchen staff to manage timely order deliveries during peak hours.
Trained new servers on menu offerings and best practices for customer engagement.
Server/hostess
2 Years 1 Month
Telegraph | 01.2015 - 02.2017
Managed seating arrangements to optimize guest flow and enhance dining experience.
Collaborated with kitchen staff to ensure timely order delivery and customer satisfaction.
Developed strong relationships with regular customers to foster loyalty and repeat business.
Trained new staff on menu details, service standards, and operational procedures.
Caterering Captain and Cafe Waitress
3 Years 2 Months
Colorado History Museum | 03.2012 - 05.2015
Led guided tours, enhancing visitor engagement through storytelling and historical insights.
Trained and mentored new staff on operational procedures and guest interaction techniques.
Developed educational programs that increased visitor participation and learning outcomes.
Collaborated with curators to create immersive exhibits that reflect Colorado's rich history.